Cashier
Kroger · Fairbanks, AK · 1 wk ago
Customer ServicePart-time
Responsibilities
- Be visible and actively greet, engage, and assist customers.
- Process customer transactions through the check lane quickly, accurately, and efficiently.
- Understand and handle various tenders including Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons, and checkout procedures according to company policy.
- Report pricing discrepancies to the Scan Coordinator.
- Adhere to policies and procedures for postage stamps, gift cards, and coupons.
- Stay current with store promotions and adhere to food safety regulations and guidelines.
- Follow safety programs by identifying unsafe conditions, accidents, or issues and notifying store management.
- Practice preventive maintenance by inspecting equipment and reporting items needing repair.
- Create a welcoming environment by answering questions about products sold within the department and throughout the store.
- Comply with local, state, and federal laws and company guidelines.
- Work cooperatively in high-paced and sometimes stressful environments.
- Manage conflict in a reasonable, non-confrontational, and cooperative manner.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when necessary to resolve customer and business issues.
- Support and assist through direct interaction with minors, individuals with special needs, and older adults.
Qualifications
- Customer service experience.
- Effective communication skills.
- Basic math knowledge (counting, addition, and subtraction).
- Previous experience as a Bagger or Courtesy Clerk is desired.