Cashier

About the Role

The Cashier is responsible for receiving and accounting for all financial transactions, monitoring and processing transactions, maintaining transaction paperwork according to generally accepted business and accounting practices, and contributing to maintaining the CSI at or above goal level.

Responsibilities

• Receives and reconciles all monies (cash, checks, credit cards) taken in against total Parts and Service tickets and against the Parts and Service Sales Journals.
• Ensures Repair Orders and subsequent payment procedures are followed completely.
• Handles customer service questions directly if able or transfers to Service Advisors.
• Alerts Service Department for customer vehicle pick-ups.
• Answers incoming Service calls.
• Communicates clearly, pleasantly, and accurately the amount due on customer service repair orders or any purchase.
• Keeps repair orders, charge slips, and other related paperwork continually organized in a standard filing system available for immediate reference and retrieval.
• Adheres to work schedule, arriving at work before the scheduled start time and being productively engaged by the scheduled time.
• Complies with all safety rules and uses all appropriate safety and personal protection equipment as required.
• Adheres to established dress code policy at all times.
• Safeguards customer and Dealer information per established policy.
• Exemplifies organizational culture and holds others in the department accountable for doing the same.
• Accomplishes all current and future tasks as appropriately assigned or requested.
• Performs other related duties as may be assigned.