Cashier

Department: Grocery | FLSA Status: Non-Exempt | Reports To: Store Manager/Assistant Manager

About the Role

Responsible for working a shift both accurately and efficiently, within Company policy, to ensure that the shift contributes to increased profitability of the store. Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks.

Responsibilities

• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Establish or identify prices of goods and services using cash registers or price scanners.
• Stock shelves and hang price tags.
• Monitor checkout stations to ensure that they have adequate cash available and that they are staffed.
• Accurately record all markups, markdowns, spoilage, and store use of merchandise.
• Advise Store Manager and/or Assistant Manager of any personnel situations or policy violations.
• Assist other store cashiers with problems concerning store operations and escalate to the store manager as needed.
• Maintain a low cash drawer and utilize the safe, following company policy and instructions.
• Complete shift-checkout report at appropriate times as instructed by the store manager and/or assistant manager.
• Follow correct vendor check-in procedures, within company guidelines and as instructed by store management.
• Perform a variety of cleaning duties such as cleaning front windows, areas around check stands, and cleaning out checkout lanes.

Qualifications

• Less than high school education.
• No prior experience necessary.

Skills & Abilities

• Accountability: Ability to accept responsibility and account for actions.
• Accuracy: Ability to perform work accurately and thoroughly.
• Analytical Skills: Ability to use thinking and reasoning to solve problems.
• Oral Communication: Ability to communicate effectively with others using the spoken word.
• Written Communication: Ability to communicate in writing clearly and concisely.
• Customer Oriented: Ability to take care of customers’ needs while following company procedures.
• Decision Making: Ability to make critical decisions while following company procedures.
• Detail Oriented: Ability to pay attention to minute details of a task.
• Enthusiasm: Ability to bring energy to the performance of a task.
• Friendly: Ability to exhibit a cheerful demeanor toward others.
• Honesty/Integrity: Ability to be truthful and credible in the workplace.
• Interpersonal: Ability to get along well with a variety of personalities and individuals.
• Organized: Ability to follow a systematic method of performing a task.
• Patience: Ability to act calmly under stress and strain.
• Relationship Building: Ability to effectively build relationships with customers and co-workers.
• Reliability: The trait of being dependable and trustworthy.
• Responsibility: Ability to be held accountable for one’s conduct.
• Tactful: Ability to show consideration for and maintain good relations with others.
• Team Building: Ability to convince a group of people to work toward a goal.
• Time Management: Ability to organize and complete work within given deadlines.
• Tolerance: Ability to work successfully with a variety of people without making judgments.
• Working Under Pressure: Ability to complete assigned tasks under stressful situations.
• Computer skills.
• Ability to read and understand operating instructions for equipment such as electronic cash registers.
• Ability to operate a cash register for up to 8 hours or longer.
• Ability to lift 25 pounds at least once during a shift.
• Good oral communication skills.
• Ability to perform basic math calculations to make change, complete shift reports, and account for products during vendor check-in.
• Required to have access to a phone at all times.

Physical Demands

• Lift/Carry:
  • 10 lbs or less: Occasionally
  • 11-20 lbs: Occasionally
  • 21-50 lbs: Not Applicable
  • 51-100 lbs: Not Applicable
  • Over 100 lbs: Not Applicable
• Stand: Constantly (more than 66% of the time)
• Walk: Occasionally (up to 33% of the time)
• Sit: Occasionally (up to 33% of the time)
• Handling/Fingering: Constantly (more than 66% of the time)
• Reach Outward: Constantly (more than 66% of the time)
• Reach Above Shoulder: Not Applicable
• Climb: Not Applicable
• Crawl: Not Applicable
• Squat or Kneel: Occasionally (up to 33% of the time)
• Bend: Occasionally (up to 33% of the time)
• Push/Pull: Not Applicable

Other Physical Requirements:

• Vision (Near, Distance, Depth Perception)
• Sense of Sound (Ability to hear telephone ring and any emergency alarm)
• Sense of Smell
• Sense of Touch
• Ability to wear Personal Protective Equipment (PPE) (e.g., agree to wear a back belt when lifting and handling heavy objects).