Cashier
Holz Motors, Inc · Hales Corners, WI · 3 wk ago
OTHRInternship
About Us
Holz Motors, located in Hales Corners, WI, is a family-owned dealership with a long-standing reputation for quality vehicles, exceptional service, and community commitment. We strive to make every customer a customer for life, believing that happy employees create happy customers. Every team member plays a vital role in our success, and we are committed to providing a supportive environment, opportunities for growth, and the same award-winning service our community has trusted for generations.
What We Offer
- Employee Assistance Program
- Career advancement opportunities, promote from within
- Local event tickets—Brewers, Packers, Museum, Zoo
- Proud community supporters of the Milwaukee Museum and Milwaukee Zoo
- Discounts on products and services
Responsibilities
- Receive cash, checks, and credit card payments from customers and record the amount received on the repair order and/or counter ticket
- Make change accurately and issue receipts to customers
- Answer phones and direct consumers to the proper department, following up in a timely manner
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Operate switchboard telephone system
- Communicate with callers in a professional, friendly, and efficient manner, striving to minimize the amount of time customers spend on hold
- Assist the managers with various clerical duties as needed
- Be friendly, professional, courteous, and efficient when working with all customers and employees
- Familiarize yourself with department structures and internal procedures for assisting customers efficiently
Qualifications
- Experience with Microsoft Office suite is a plus
- Ability to communicate customers' interests, needs, and requests to management
- Excellent customer service skills
- Professional personal appearance
Schedule
Friday, 3pm to 6pm and Saturday, 7am to 12:30pm. Open to one more day during the week if needed, with the ability to work up to 15 hours. Ability to fill in when needed.