Cashier

About the role

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Be visible and actively greet, engage and assist customers.
• Process customer transactions through the check lane quickly, accurately, and efficiently.
• Understand and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
• Report pricing discrepancies to the Scan Coordinator.
• Adhere to all food safety regulations and guidelines.
• Follow established policies and procedures for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal and special ads.
• Comply with safety programs by identifying unsafe conditions, accidents, or issues and notifying store management.
• Practice preventive maintenance by inspecting equipment and notifying appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated.
• Adhere to all local, state and federal laws, and company guidelines.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Act with honesty and integrity regarding customer and business information.
• Manage conflict in a reasonable, non-confrontational and cooperative manner.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

Qualifications

• Customer service experience
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Previous job experience as a Bagger or Courtesy Clerk

Skills

• Basic math skills
• Effective communication skills
• Customer service experience
• Point of Sale (POS) system knowledge
• Understanding of restricted sale items (Alcohol, Tobacco, DVDs)
• Food safety regulations and guidelines
• Safety programs compliance
• Postage stamps, gift cards, and coupon adherence
• Current with present, future, seasonal and special ads
• Equipment inspection and reporting
• Conflict resolution
• Supporting minors, individuals with special needs, and older adults

Benefits

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Paid time off, including holiday and sick pay based on eligibility and length of service.
• Free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Tuition reimbursement up to $21,000 over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

Pay

Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.

Schedule

Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.