Cashier

Summary of Key Responsibilities

• Acts with integrity, honesty, and knowledge that promote the culture, values, and mission of Wingstop.
• Greet all guests in a friendly and welcoming manner whether by phone or in person.
• Place orders for guests in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.
• Be knowledgeable on menu offerings, sauce descriptions, and promotions to better assist guests in making order recommendations and answering questions.
• Monitor that all orders are ready within the quoted guest order readiness times.
• Verify the accuracy and presentation of all guest orders before delivery to guests to ensure the highest level of guest satisfaction.
• Strong cash handling skills to accurately process cash, credit card and gift card transactions, and balance of register at end of shift.
• Aid in maintaining a clean workplace; keep the Front of House (FOH) clean and stocked; including restrooms. Restock products during periods of downtime or as directed.
• Practice safe food handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.
• Maintain a professional and presentable appearance according to the company's Uniform Standards.
• Receive and handle complaints from guests and guide the manager on duty if a problem requires escalation.
• Leave guests with a long-lasting and positive impression of their WINGSTOP experience.

Required Knowledge, Skills, and Abilities

• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships
• Cashier and restaurant experience a plus
• Ability to lift and carry, push, or pull heavy objects up to 50 pounds, with or without reasonable accommodation
• Ability to stand for long periods of time and work in a fast-paced environment

Benefits

• Medical/Rx, dental, and vision insurance packages for full-time employees.
• Life Insurance-$25k company provided with the election of health benefits.
• 401k- 4% match, 100%, at 90-daysPTO

Pay Range

$17.13 - $18.00 per hour

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