Cashier

First point of contact for guests at our retail and dining outlets, providing excellent customer service while handling transactions efficiently in a fun, fast-paced resort environment.

Responsibilities

• Greet guests warmly and provide outstanding customer service.
• Accurately process transactions, including cash, credit cards, and resort payment systems.
• Operate the point-of-sale (POS) system to enter orders and issue receipts.
• Maintain cleanliness and organization at the cashier station.
• Assist with answering guest inquiries about the resort amenities, menu, and promotions.
• Ensure compliance with food safety and handling guidelines.
• Assist with stocking and light food and beverage preparation as needed.
• Work collaboratively with kitchen staff and servers to ensure a smooth dining experience.
• Handle guest concerns or complaints professionally and escalate issues when necessary.
• Balance the cash drawer at the end of the shift; retrieve and store drawer per resort guidelines.
• Flexibility in assisting both the retail and F&B teams.

Requirements

• Previous cashier, retail, food service, customer service, or prior hospitality experience preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle transactions quickly and accurately.
• Basic math skills and attention to detail.
• Ability to effectively deal with and resolve conflict situations, such as inaccurate check totals.
• Ability to operate a keyboard and Point of Sale equipment and procedures to handle cashier functions.
• Maintain a professional appearance.
• Availability to work flexible shifts, including evenings, weekends, and holidays.
• Must be able to stand for extended periods and occasionally lift up to 25 lbs.

Benefits

• Competitive pay and employee discounts.
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off (PTO) and paid holidays.
• Life insurance.
• Maternity/paternity leave.
• Discounted travel program benefits for team members.

Schedule

• Full-time, year-round position.
• Flexible scheduling required, including nights, weekends, and holidays.