Cashier
D&B Supply · Boise, ID · 4 mo ago
Customer ServiceFull-time
Essential Functions/Duties
- Greet customers entering the store.
- Answer customers' questions and provide information on store merchandise.
- Establish or identify prices of goods, services, and tabulate bills using calculators, cash registers, or optical price scanners.
- Compute and record totals of transactions.
- Receive payment by cash, check, credit card, voucher, or automatic debit.
- Validate check payments by requesting driver’s license information.
- Issue receipts, refunds, credits or change due to customers.
- Bag or box merchandise for customers.
- Offer customer carry-out service at the completion of transactions.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Maintain clean and orderly checkout areas.
- Process merchandise returns and exchanges.
- Request information or assistance using paging system.
- Resolve customer complaints in a courteous manner and involve supervisor when necessary.
- Sort, count, and wrap currency and coins.
- Weigh items sold by weight to determine prices.
- Recommend accessory items or related merchandise when appropriate.
- Absorb and resolve any register or transaction out-of-balance problem.
- Absorb and assist in stocking shelves and marking prices.
- Answer telephone.
Required Skills/Experience
- Proven work history in providing customer service.
- Ability to calculate numbers, correct entries, and utilize computer system.
- Ability to effectively communicate information, policies, and/or procedures in a manner easily understood by the customer.
- Ability to maintain confidentiality of records and information.
Required Education/Certification
- High School diploma, GED or equivalent experience preferred not required.
Other Requirements
- Must be able to work majority of shift standing and be able to lift up to 50 pounds.