Jobs · Customer Service · California

CASHIER

Ace Parking · San Jose, CA · 1 wk ago
Customer Service$24–$26.33/hrPart-time

About the role

Our team is looking for a friendly and reliable individual to join our fast-paced environment as a cashier. You will provide excellent customer service and be responsible for accurately processing transactions with a smile. This role requires attention to detail, multitasking, and the ability to work well under pressure. As a Cashier, you are a vital part of our team, embodying our core values of accountability, communication, family, exceptional service, and profitability.

Responsibilities

  • Assume full responsibility for cash and credit card transactions, ensuring accuracy and integrity.
  • Maintain the cash drawer and perform cash reconciliation at the beginning and end of each shift.
  • Operate parking equipment such as gates, ticket dispensers, and payment machines.
  • Comply with company policies and procedures, including loss prevention measures.
  • Resolve discrepancies in cash balances.
  • Greet guests warmly and professionally, establishing a positive first impression.
  • Effectively communicate fees and other information to guests.
  • Collaborate with team members and supervisors to address customer inquiries and resolve any issues promptly.
  • Foster a collaborative and supportive team environment, treating colleagues as part of the work family.
  • Absorb and assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department.
  • Provide exceptional customer service by addressing customer needs, answering questions, and resolving concerns.
  • Maintain a clean and organized work area, ensuring a pleasant guest experience.
  • Offer assistance with parking transactions and directions as needed.
  • Maximize profitability by accurately processing transactions.

Requirements

  • High school diploma or equivalent.
  • Strong customer service and communication skills.
  • Attention to detail and accuracy in handling transactions.
  • Ability to work effectively in a team environment.
  • Familiarity with cash registers and point-of-sale systems (training will be provided).
  • Physical ability to stand for extended periods and lift moderately heavy items as required (up to 50 lbs).
  • Previous cashier or customer service experience is a plus.

Qualifications

  • Passionate about delivering exceptional service.
  • Willing to work in a supportive family-like environment.

Skills

  • Customer service skills.
  • Attention to detail.
  • Teamwork and collaboration.
  • Effective communication.

Benefits

  • Medical, dental, vision, life insurance coverage for full-time, eligible employees.
  • Flexible Spending Accounts for full-time, eligible employees.
  • 401(k) plan.
  • Vacation/sick leave for full-time and part-time employees.
  • Holiday leave for full-time and part-time employees.
  • Discount programs.

Pay

Compensation Range: $24.00 - $26.33 per hour.

Schedule

Hours may vary based on business needs.

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