Cashier Associate

Job Summary

Increases customer confidence and loyalty by providing accurate, fast, and courteous customer checkout services. Manages lane operations, ensures customer satisfaction, and maintains financial responsibility.

Essential Responsibilities

• Creates a welcoming environment to enhance customer confidence and loyalty.

• Escalates customer concerns to management with a positive attitude.

• Stocks front-end products, restocks supplies, and manages lane operations to maintain service standards.

• Assists in training new cashiers.

Scanning and Handling Payments

• Uses POS system to handle various tender types including Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, Reward offers, coupons, and checkout procedures.

• Adheres to company policy on cash shortages, overages, restricted sale items, and loss prevention.

Customer Service and Checkout

• Aids customers in unloading purchases, packing items, checking prices, and loading groceries into vehicles.

• Collects shopping carts and returns them to designated areas.

Store Operations and Compliance

• Maintains safety, sanitation, and productivity standards.

• Ensures adherence to regulatory compliance requirements, including USDA and COOL guidelines.

• Executes product recalls and ensures safe removal of recalled items.

• Reports and addresses safety risks, incidents, and illegal activities.

• Enforces safety protocols and inspects for unsafe conditions.

• Ensures equipment is in good repair and reports/remedies safety hazards.

Supervisory and Safety Duties

• Cultivates a culture of safety within the store.

• Ensures adherence to wage and hour policies and regulations.

• Ensures associates receive necessary safety training and personal protective equipment is used.

Qualifications

• High School/GED Diploma preferred.

• Customer service skills, effective communication, and basic computer skills required.

• Knowledge of compliance with company policies and procedures, high integrity, and reliable authorization to work in the US or ability to obtain it.

• Successful completion of pre-employment drug testing and background check required.

Environmental Factors

• Medium physical demands: standing, walking, reaching, carrying, pushing, lifting up to 30 lbs., sitting, balancing, stooping, kneeling, crouching, climbing up to 10 ft.

• Exposure to various working conditions: indoor, outdoor, cold, freezing, heated, wet/humid, loud noise, skin irritants, nuisance dust, fumes, sprays, hazardous cleaning solutions, toxins.

• Use of personal protective equipment: goggles, gloves, back brace.

Travel

No travel required.