Cash Supervisor

About the role

The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Responsibilities

• Provide first line supervision to Cash Logistics employees
• Oversee daily cash operations including but not limited to deposit verification, change order preparation, inventory management, and opening and closing of branch and vault check in/out
• Create coaching and skill development plans for employees on a consistent basis
• Adhere to Service Level Agreements (SLAs) performance and contract requirements
• Leverage systems, equipment, and process redesign to drive continuous process improvement in quality and efficiency
• Secure inventories by executing controls and ensuring strict quality compliance with security procedures
• Maintain accurate records, handle customer inquiries, and balance transactions daily
• Process support when needed
• Maintain orderly and clean work areas, including all machines, tables, cabinets, and storage areas
• Aid management as needed to meet branch goals
• Cross-train and perform other duties as assigned

Requirements

• Minimum of 3 years operations experience in a cash or vault processing environment
• Minimum of 21 years of age
• A valid firearms permit or ability to pass applicable firearms licensing
• A valid guard card or ability to obtain a guard card or any other required licenses
• Satisfy all applicable Department of Transportation requirements
• Minimum of 21 years of age
• Able to lift at least 50 pounds

Qualifications

• Supervisory experience in a production environment
• Cash handling experience in the secure logistics or banking industry
• Experience in a coin processing environment
• Knowledge of lean/process improvement methodologies
• Bachelor’s Degree
• Professional Skills:
• Excellent ethics and integrity
• High attention to detail
• Collaborative work style
• Strong basic mathematical skills
• Excellent customer service
• Ability to work independently
• Professional, positive demeanor

Skills

• Excellent ethics and integrity
• High attention to detail
• Collaborative work style
• Strong basic mathematical skills
• Excellent customer service
• Ability to work independently
• Professional, positive demeanor

Benefits

Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Brink’s is also committed to providing a drug-free workplace.