Cash Posting Clerk

Roles And Responsibilities

• Accurate and timely posting of all cash payments for all businesses.
• Review of payments received via live check and research ability to convert to EFT.
• Prepare daily cash log for payments received by mail and EFT.
• Audit work and ensure accuracy of information provided to customers.
• Responsible for patient phone calls related to billing.
• Communicate as needed with insurance plans on billing issues.
• Communicate cash posting issues or activities with the Reimbursement Supervisor and team.
• Aid in Special Projects as assigned.

Requirements

• At least two years' experience as a cash poster, in Healthcare or Pharmacy required.
• Knowledge of the terms and understanding associated with day-to-day functions of a cash poster.
• Must be able to multi-task, prioritize and be detail oriented.
• Must be able to work independently and be willing to assist in other areas of the department as needed.
• Must have knowledge of insurance and specialized functions of billing and reimbursement.
• Must possess excellent oral and written communication skills.
• Fluency in a second language is a plus.
• Must be friendly, professional, and cooperative with a good aptitude for customer service and problem solving.
• Organizational skills sufficient to maintain consistent accurate records.
• Open to possible overtime due to department demands.

Physical Requirements

• Frequent sitting.
• Occasionally stand, walk, and use hands to operate objects, tools, or controls.
• Regularly lift and move items weighing up to 20 pounds, with occasional lifting of items up to 50 pounds.
• Visual requirements include the ability to focus, as well as maintain peripheral vision and depth perception.