Cash Poster

Location: Coos Bay, OR • Full-Time • $20.00 - $25.00 per hour

About the role

The Cash Poster position is the fully cross-functional level of the Patient Financial Services (PFS) Account Maintenance career path. The Cash Poster is responsible for all daily bank deposits, lock box deposits, data input for all payments and adjustments onto appropriate patient accounts, and processing the daily reconciliation of all third-party electronic and paper remittances.

Responsibilities

• Exhibit proficiency in posting payments and adjustments to patient accounts in accordance with current PFS policies and procedures.
• Research all unidentified cash and checks to determine the appropriate patient account for posting; contact the source of payment when necessary to procure additional information for accurate identification.
• Perform daily reconciliation to ensure all cash and lock box deposits are posted to the hospital information system.
• Process and reconcile electronic and paper remittances to bank deposits to ensure that transactions balance.
• Perform refund/credit balance review and processing as required.
• Document account activities in an accurate and timely manner on all patient accounts.
• Document and report repetitive errors and/or issues to Supervisors/Leads for resolution.
• Print and close daily batches as required.
• Perform hospital central cashiering functions:
  • Accept over-the-counter payments for hospital (net of applicable discounts) and professional fees, as well as miscellaneous receivables for all facilities.
  • Accept credit card payments for CVH facilities via telephone and mail.
  • Prepare bank deposits and related documents for posting to patient accounts and General ledger accounts.
  • Reconcile and batch for deposit payments sent to banks.
• Review and analyze patient issues to fully understand the patient’s concern; forward or route patient calls or concerns when required to an appropriate Patient Accounts Services resource for assistance.
• Perform all account maintenance functions, including but not limited to:
  • Adjustment Processing
  • Cash Posting
  • Document Imaging
  • Government Payer Billing
  • Industrial Billing
  • Cash Preparation
  • Hospital Cashiering
  • Credit Balance Processing
  • Commercial Payer Billing
  • Auto/Liability Billing
• Other duties as assigned.

Requirements

• High school diploma or equivalent.
• Minimum of one year experience in hospital billing or cash posting.
• Ability to communicate clearly and professionally with excellent interpersonal and verbal communication skills.
• Experience with computers and computer applications, adding machines, and normal office equipment (telephone, fax, copier, voice mail, etc.).
• HFMA Revenue Cycle Certification (may be obtained during the first year of employment).
• Demonstrate competence in each essential duty listed above.