Cash Operation's Technician- Minneapolis, MN

Job Summary

Responsible for the installation and maintenance of ATMs and Air/Vac equipment.

Essential Job Duties / Responsibilities

• Install, convert, repair and remove ATMs, Air/Vac, and other equipment and Cash Depot products.
• Perform cash replenishment and coin removal, as scheduled and requested.
• Partner with the territory dispatcher to execute dispatch request as scheduled and requested.
• Complete tasks as assigned by supervisor or applicable Cash Depot staff members.
• Communicate inventory and support requests in order to complete scheduled tasks in an accurate and timely manner.
• Perform administrative paperwork in a complete, accurate and timely manner.
• Maintain important department metric standards in efficiency, safety, first time fix rate, and other metrics important to Cash Depot and our customers.
• Aid other technicians and help train or perform ride along training, as needed.
• Follow all security procedures and policies.

Other Job Duties / Expectations

• Maintain a professional image, both personal and vehicle.
• Maintain inventory standards as required.
• Attend training as requested in Wisconsin and maintain technical competencies of ATMs and Air Products.
• Identify and recommend efficiency improvements.
• Operate as a team player.
• Performs other job-related duties as assigned.
• Flexible work schedule with on-call duty.
• Work independently with minimal supervision.

Requirements / Qualifications

• High School Degree / GED
• Valid driver’s license, clean driving record, and ability to be insured through Company’s risk insurer.
• Ability to drive a vehicle over 50% of the shift.
• Ability to work in a safe manner when lifting and performing tasks associated with position.
• Experience in trouble shooting or electro mechanical work.
• Ability to follow the expectations set forth in the Field Service Handbook.
• Excellent communication skills, written/verbal with internal and external contacts.
• Proven ability to be organized, detailed, multi-tasker, critical thinker, accurate, thorough and a problem-solver.
• Ability to adapt to change in the workplace or assignment of duties.

Physical Requirements

• N (Not Applicable)
• O (Occasionally)
• C (Constantly)

Job Duties

• Lift/Carry: Up to 50 lbs.
• Push/Pull: Up to 50 lbs.
• Stand: F Up to 50 lbs.
• Sit: C 101 – 150 lbs.
• Reach Outward: F
• Reach Above Shoulder: O
• Climb: O
• Crawl: O
• Squat or Kneel: O
• Bend: O

Other Physical Requirements

• Visual: Near, Distance, Color, Peripheral, Depth
• Sense of Sound - normal
• Work Environment: Traveling capacity within a van (and sometimes more depending on assigned route), exposure to weather conditions within the specific territory, operation at customer locations (estimated 50% of shift).

Additional Information

• Work schedule is flexible, includes nights, weekends, holidays and on call duty.
• The Company provides competitive medical, dental & vision benefits, company paid life insurance & short term disability, paid holidays and PTO, medical deductible reimbursement & wellness benefit program's, 401(k) with company match, and a generous profit sharing bonus that lets you share in our success.
• Cash Depot provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.