Cash Management & Disbursement Supervisor

About the role

The Cash Management Disbursement Supervisor will supervise the day-to-day work and train cash management associates. This role involves coordinating and processing various financial transactions such as incoming invoices, stop pay/void requests, payoff disbursements, wire and transfer requests, positive pay exceptions, and disbursement reconciliation. Additionally, the supervisor will assist with applying payments to residential mortgage accounts, leading internal and external audits, providing support for project testing, and ensuring timely and accurate disbursements.

Responsibilities

• Perform management responsibilities including hiring, training, and supervising employees.
• Direct workflow and day-to-day operations of the cash management disbursement team to ensure timely and accurate work is performed.
• Coordinate and execute training plans for staff.
• Communicate with appropriate business units as needed regarding research items, disbursement requests, and process improvements.
• Lead internal and/or external audits for the department; report, resolve, and address findings.
• Conduct and oversee internal monthly associate audits; report and address findings with the staff.
• Assist staff with questions/research inquiries.
• Assist Management with escalated research issues.
• Provide support for project testing on all Cash Management projects; gather information, conduct testing, and communicate any findings/issues.
• Disburse and oversee disbursement of checks by the staff in a timely manner to appropriate vendors, following company cash policies.
• Reconcile all disbursements on a daily basis.
• Process and oversee submission of wires & transfers for vendor disbursements.
• Process all stop payment and void requests.
• Maintain oversight of exception reports related to cash, within the Servicing Division.
• Serve as secondary support for receiving, recording, and compiling all incoming payments/checks.
• Perform other duties as assigned.

Requirements

• A high school diploma or equivalent work experience.
• Five (5) or more years’ experience in cash management and/or disbursement.
• Previous supervisory or team lead experience preferred.
• Strong reasoning ability and organization skills.
• Ability to understand complex problems and collaborate/explore alternative solutions.
• Ability to make decisions that have significant impact on the immediate work unit and monitor impact outside the immediate work unit.
• Ability to organize and communicate thoughts and ideas into understandable terminology.
• Ability to organize and prioritize work schedules of others on short-term and long-term basis.
• Ability to add, subtract, multiply, divide and to record, balance, and check results for accuracy.
• Ability to compose letters, outlines, memoranda, and basic reports and/or to orally communicate technical information.
• Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly.

Qualifications

• High School diploma or equivalent work experience.
• Five (5) or more years’ experience in cash management and/or disbursement.
• Previous supervisory or team lead experience preferred.

Skills

• Strong reasoning ability and organization skills.
• Ability to understand complex problems and collaborate/explore alternative solutions.
• Ability to make decisions that have significant impact on the immediate work unit and monitor impact outside the immediate work unit.
• Ability to organize and communicate thoughts and ideas into understandable terminology.
• Ability to organize and prioritize work schedules of others on short-term and long-term basis.
• Ability to add, subtract, multiply, divide and to record, balance, and check results for accuracy.
• Ability to compose letters, outlines, memoranda, and basic reports and/or to orally communicate technical information.
• Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly.

Benefits

• Comprehensive healthcare plans for you and your family.
• Discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
• Customized training programs to help you advance your career.
• Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
• Education Reimbursement.
• Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates.

Pay

The approved Target Pay Range for this position is $77,000 to $87,000.

Schedule

Work on-site in Chandler, soon relocating to Tempe, AZ.