Cash Control Shift Coordinator - Dollywood Theme Park - Full Time Seasonal
Summary Of Essential Functions And Responsibilities
Ensure strict adherence to company cash control policies and procedures
Oversee a team of 10+ hosts to accomplish required tasks including counting money; daily vault balancing; deposit preparation
Verify that all vault counts are performed as scheduled, and vault is in balance
Daily counting and balancing of all cash receipts
Replenish ATM and recycler funds
Set up/delete employees and employee passwords for recycler access
Collect and deposit funds from bill changers and arcade games
Process credit card information ensuring PCI compliance
Process MCRRs
Assist Team Leads with verifying monies for armored car pickup and check deposit for bank courier
Work with Cash Auditors to solve problems that arise carrying out daily processes
Complete required reports and forms
Operate all Cash Office equipment
Ensure that all shift duties are completed within defined deadlines
Ensure all Recyclers are balanced, restocked, and monitored daily; add/delete users in CI server, collecting deposits, cleaning, filling, and clearing jams
Education And Experience Required
- 18 years of age or older
- High School diploma or equivalent required
- 2 to 4 years of cash handling experience; 1 year of bank vault balancing preferred
- Prioritize and complete work assignments on a timely basis
- Must have valid driver’s license, proof of auto liability insurance and acceptable motor vehicle driving record
Knowledge, Skills, And Abilities
- Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
- Reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work
- Self-motivated and disciplined
- Able to prioritize and complete work assignments on a timely basis
- Maintain strict confidentiality and judgment regarding privileged information
- Committed to continuous improvement
- Maintain a professional appearance with good personal hygiene
- Promote and support a “team” work environment by cooperating and helping co-workers
- Be productive in a fast-paced environment
- Maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
- Sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
- Able to utilize problem solving, conflict management and interpersonal skills
- Able to comprehend instructions and retain information
- Able to perform duties consistently while creating a safe and secure environment for hosts and guests
- Able to be flexible and handle frequent changes in priorities
- Able to add, subtract, multiply and divide with accuracy
- Able to effectively communicate with fellow Guests and Hosts using approved communication methods
- Able to meet the physical demands of the job
- Cognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved methods
Physical And Cognitive Requirements
- Lifting and Carrying: Position may require occasional to frequent lifting of up to 50 lbs. utilizing company’s safety guidelines for safe lifting
- Mobility: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours. Employees may also be required to travel to various areas on property which may include changes in terrain, stairs and uneven surfaces
- Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions
- Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat. Employees may be required to work indoors and outdoors
- Cognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved methods