Cash & Coin Vault Processer

Responsibilities

• Provides quality service and support in a professional manner, meeting the bank’s service guarantees/standards by processing (receives, verifies and balances) deposits received from customers and branches and releases orders to armored couriers.
• Prepares outgoing cash orders for customers and branches.
• Fields all communications via telephone, email, fax, or mail including customer deposit discrepancy notifications, customer inquiries and disputes and researches and resolves problems and processes customer requests.
• Balances cash trucks and adheres to cash handling guidelines.
• Affixes to various validation processes, as assigned by VSO management.
• Ensures daily bag and reconciliation is balanced, reviewed, and completed accurately within established timeframes.
• Provides team support in meeting team goals and daily deadlines.
• Works with teammates, to maintain current working knowledge of the various functions within the department.
• Performs other miscellaneous job responsibilities and duties as assigned.

Qualifications

• High School diploma or G.E.D.
• Minimum 2 years in banking, cash handling, accounting or related experience.
• Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, and PowerPoint) or similar software.
• Knowledge of or ability to use Bank software and systems.
• Ability to independently operate required equipment after training period.
• Demonstrated verbal and written communication skills.
• Analytical ability and math skills sufficient to balance cash trucks.
• Able to work independently with frequent interruptions.
• Must have effective interpersonal skills with a positive, can-do attitude focused on teamwork and partnership.
• Must be able to lift/transport up to 50 pounds and be able to stand for extended periods of time.
• Able to work flexible hours, including weekends and shift work.