Cash Application Team Lead

Primary Accountabilities

• Perform all cash application functions as needed to include, ACH, EDI, Wires, Lockbox, Manual Adjustments, In-Store Payments, Worksheets Errors, Checks, Credit Cards, Vendor Forms and OA payments
• Work accounts with an OA balance to properly apply payments and educate those customers on proper payment methods – ultimately, ensuring that they are all resolved before 90 days overdue
• Respond to inquiries regarding cash applications, disputes, misapplied payments, and complete maintenance for unapplied cash in a timely manner to include team escalations
• Reporting/Recommendations to Management

Qualifications

• Associate Degree in Accounting, Business, or equivalent related experience in account management for a large organization
• Strong research, and analysis skills
• Excellent verbal communication and negotiation skills
• Excellent interpersonal skills with proven dispute resolution ability
• Knowledge of accounting practices and accounts receivable reconciliation