Case Worker I - Psychiatry

About the role

The Hermann Center is seeking a Family Support and Care Coordinator (Case Worker/BSW) to provide intake support, care coordination, resource navigation, family support, and case management services for young children, pregnant and postpartum individuals, caregivers, and families receiving services through the Hermann Center and Synchrony programs.

Responsibilities

• Conduct intake interviews and gather psychosocial information from caregivers.
• Aid in triage and determine appropriate Hermann services.
• Coordinate referrals to therapy, psychiatry, parent support, and community services.
• Support intake processes for pregnant and postpartum individuals.
• Aid in identifying urgent needs and connecting families with appropriate supports.
• Provide family-centered support to caregivers.
• Navigate healthcare, educational, developmental, and social service systems for families.
• Assist families in fostering foster care, adoption, guardianship, and court-involved situations.
• Facilitate communication among families and providers.
• Aid families in addressing barriers to treatment participation.
• Work closely with Peer Support Specialist.
• Connect families with community resources.
• Aid in public benefits, housing, transportation, childcare, food security, and other social determinants of health.
• Support County Services Fund (CSF) service delivery and documentation.
• Maintain knowledge of community resources available to young children and families.
• Track referrals and outcomes.
• Maintain required documentation.
• Aid in program evaluation and research activities.
• Participate in multidisciplinary team meetings.
• Support quality improvement initiatives.

Qualifications

• Required Qualifications: Bachelor's degree, Basic Life Support certification, equivalent of a bachelor’s degree in a health-related field, such as social work, counseling, sociology, or psychology.
• Preferred Qualifications: Bachelor's degree in Social Work.

Skills

• Behavioral Health
• Case Management
• Community Resources
• Computer Literacy
• Document Organization
• Family Support
• Intake Process
• Interpersonal Communication
• Referral Coordination
• Social Work
• Working with Children