Case Worker - Community Assistance Program (Mon- Fri, 8:00AM - 4:30PM)

Case Worker - Community Assistance Program, full-time position based in Kansas City, Missouri at UH Behavioral Health. Schedule: Monday–Friday, 8:00 AM–4:30 PM (40 hours per week).

About the role

You’re a passionate, empathetic problem-solver with a deep understanding of mental health and substance abuse challenges. You’re ready to empower individuals and help them regain their confidence and stability. You believe in the power of community and collaboration, and you’re committed to making a meaningful difference in the lives of those you support.

As a Community Support Specialist, you’ll be on the front lines of client care, offering behavioral and socially rehabilitative services that help people lead healthier, more fulfilling lives. You’ll work closely with clients to understand their unique needs and provide the support they need in key areas such as emotional wellbeing, finances, social life, and career goals. You’ll also collaborate with a multidisciplinary team to ensure every client gets the comprehensive care they deserve.

Responsibilities

• Provide life-changing support that helps clients regain control of their emotional, social, and financial wellbeing; interventions will help them build self-confidence and emotional resilience.
• Collaborate with an interdisciplinary team to ensure holistic client care in a supportive, multicultural environment.
• Help clients navigate the complexities of life by connecting them with local resources, support networks, and services such as financial aid and community groups.
• Design personalized treatment plans that combine skill-building with compassion to help clients break through barriers.
• Provide crisis management, guiding clients through tough moments with empathy and expertise.
• Promote wellness across all aspects of clients’ lives—spiritually, emotionally, intellectually, and socially.
• Advocate for clients facing legal, financial, or societal challenges to help them overcome obstacles and thrive.
• Conduct field visits in the community, meeting clients where they are—homes, centers, or drop-in spaces.
• Maintain organized paperwork and compliance to ensure nothing slips through the cracks.

Requirements

• Degree in Psychology, Social Work, or a similar field—or a solid combination of education and real-world experience.
• Strong communication and active listening skills; ability to build trust and motivate others.
• Leadership qualities: support your team, share knowledge, and help lift others up.
• Cultural awareness and commitment to creating inclusive spaces for people from all walks of life.
• Adaptability to changing circumstances, creative problem-solving, and ability to think on your feet.
• For roles that involve driving, meet all safety and compliance standards.
• Willingness to earn Benefits Planning certification within one year, especially in Employment Services.
• Flexibility to work in various community settings.
• Commitment to ongoing learning, from onboarding to leadership training.

Benefits

At University Health, you’ll work in a dynamic, compassionate atmosphere where your contributions matter and you’ll have the opportunity to make a lasting impact. The organization is committed to fostering an environment of growth, inclusivity, and support, with a focus on wellness for both clients and staff.

Schedule

• Monday–Friday, 8:00 AM–4:30 PM
• 40 hours per week