Case Specialist - Child Support Customer Service
YoungWilliams · Omaha, NE · 1 mo ago
On-siteCustomer ServiceFull-time
About the role
Join our Legal Team and Help Nebraska Families!
Responsibilities
- Legal case management
- Aiding in the establishment of family support orders
- Using locate tools to obtain customer address, employment, and assets
- Identifying barriers and evaluating how to assist the customer
- Maintaining confidentiality and security of case information
- Providing excellent customer service to internal and external customers
- Ensuring regular and timely attendance
- Engaging in creative team projects
Requirements
- Equivalent to a High School diploma
- 0 – 2 years Customer Service experience
Qualifications
- No experience is necessary
- Extensive paid training is provided
Skills
- Customer service skills
- Legal knowledge
- Computer skills (for using locate tools)
Benefits
- Nine paid holidays
- Paid sick and vacation days
- Medical, dental, vision insurance
- Voluntary life insurance
- 401k plan for full-time employees
- AD&D and Long-Term Disability coverage paid by the company
Pay
- Details about pay are not specified
Schedule
- Flexible Schedules are available M-F between the hours of 8 am - 5 pm