Case Specialist

About the role

Position Summary: This position is a critical role on the Shared Services team, providing care and resources for our associates’ health and wellbeing while supporting business continuity. The Leave Team Case Specialist provides expert and empathetic guidance to our associates related to their leave of absence and accommodation needs, along with quarantines associated with Pandemics. This position will help the associates to navigate through the stages of their leave or quarantine, which is a critical part of Penske’s Leave of Absence and Job Accommodation process. You will manage leaves, disability accommodations, and quarantines in accordance with applicable laws and local regulations, including FMLA, ADA, OSHA and CDC guidance. The Leave Team Case Specialist role serves as guide to associates, managers, human resources, and labor by ensuring communications area in compliance with all laws, regulations, guidelines, and labor contracts. This role is responsible for leading the interactive process under the ADA, and making recommendations to HR and Operations Leaders regarding accommodations (leave and on-the-job). The Leave Team Case Specialist will serve as the subject matter expert for FMLA, ADA, COVID19 Leave and all other Leaves of Absence (LOAs). The Case Specialist creates a seamless customer experience by building rapport with the associate and maintaining knowledge of the associate's case throughout their leave.

About Penske Truck Leasing/Transportation Solutions: Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by