Case Manager, Youth Residential

About the Role

The LISA Division of Community Solutions is seeking an energetic and dedicated Case Manager to work at the SAIL Program with young adults, ages 18-23 years old. Case Managers will work closely as a team within the program and regularly collaborate with the Program Director, Youth Residential Supervisor, and Vocational/Life Skills Manager.

You will ensure that the tenets of strengths-based, relational, trauma-informed, gender-responsive, and culturally competent approaches are maintained within the program and services offered.

Responsibilities

• Support the development of an emotionally and physically safe environment for staff and residents.
• Maintain a caseload and facilitate duties related to intake, screening, assessment, orientation, service and discharge planning, and facilitation of services for assigned residents, including:
  • Manage referrals and intakes with the Program Director/Youth Residential Supervisor.
  • Aid in the selection of appropriate assessments and screening tools.
  • Facilitate individual screens/assessments and develop individualized service and discharge plans collaboratively with residents.
  • Actively collaborate with families, schools, and all providers serving residents.
  • Initiate regular, individual case management sessions with residents.
• Collaborate with staff to ensure that each resident’s individual goals are attended to, particularly related to life skills-building.
• Contribute to facilitation of the program’s behavior motivation system (TIER).
• Brokers services in the community as needed.
• Aid in the selection of group offerings, plan regular groups/services, and facilitate groups.
• Assist in the planning/facilitation of service team meetings and actively participate in other meetings with families, DCF, and other providers.
• Provide quality supervision, coaching, and support to subordinates.
• Complete logs, reports, and data entry as required/requested.
• Maintain the confidentiality of the residents and their families according to the agency's policy.
• Provide appropriate role modeling for staff and residents at all times, including dress, managing personal emotions, and behavior.
• Collaborate with the Program Director/Youth Residential Supervisor to provide guidance and direction to program staff and to identify any gaps in services and areas of improvement.

Requirements

• Bachelor’s degree required, plus a minimum of 2 years’ experience in a similar capacity. Preference given to those with advanced degrees in Education, Social Work, Psychology, and other related fields.
• Requisite understanding and commitment to the principles of strengths-based, relational, trauma-informed, gender-responsive, and culturally competent approaches in the delivery of programming and services for abused/neglected and adjudicated youth.
• Excellent oral, written, and interpersonal skills.
• Experience with Microsoft Office.
• COVID-19 vaccination or a negative test prior to start date.

Schedule

Monday, Wednesday, Thursday, Friday: 8:00 AM to 4:00 PM

Tuesday: 10:00 AM to 6:00 PM

Pay

Starting wage: $23.84/hour

Benefits

• Two (2) weeks’ vacation accrued within the first year, bumped to three (3) weeks accrual after 1 year of service.
• Sick time (7 days accrual basis), floating holiday time (4 days/year).
• Medical and Dental plans.
• Voluntary plan options for: Vision, FSA, voluntary STD, Accident, Hospital, Life insurance, and AD&D.
• 401(k) Retirement savings plan with automatic enrollment and a company match of 100% up to 4% of your contribution.
• Tuition reimbursement after 1 year of service.
• Ongoing training.