Case Manager - Urology - FT Days

About the role

Incumbent will provide coordination and oversight for effective delivery of subspecialty care to patients in the outpatient Urology clinic. Incumbent serves as a single point of contact for patients and/or family members for the purpose of effectively communicating the patient's plan of care, and coordinates care with the physicians and members of the healthcare team.

Responsibilities

• Provide coordination and oversight for effective delivery of subspecialty care to patients in the outpatient Urology clinic.
• Serve as a single point of contact for patients and/or family members for the purpose of effectively communicating the patient's plan of care, and coordinates care with the physicians and members of the healthcare team.

Requirements

• Strong written, oral communication, as well as effective problem solving and negotiation skills.
• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties.
• Must demonstrate customer service skills appropriate to the job.
• Minimum 1 year experience working as an RN or 3 years MA/LVN experience in a clinical setting.
• Experience coordinating care for patients with complicated medical diagnosis.
• Excellent written and verbal communication skills in English.
• Current California RN license.
• Current BLS certification.
• Computer familiarity using Word, Outlook and Excel, or similar database software.
• Ability to maintain a work pace appropriate to the workload.
• Ability to establish and maintain effective working relationships across the Health System.
• Ability to design and implement patient and family education programs.

Qualifications

• Specialty nursing certification relating to patient population (preferably urology).
• Previous experience working as a nurse navigator (care coordinator) for patients with complicated medical diagnosis, preferably urology.
• Previous experience working as a nurse navigator (care coordinator) for patients with complicated medical diagnosis, preferably pulmonary and/or nephrology clinics.
• Knowledge of University and medical center organizations, policies, procedures and forms.
• Bachelor of Science in Nursing.

Skills

• Strong written, oral communication, as well as effective problem solving and negotiation skills.

Benefits

Details of each benefit may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php

Conditions of Employment

• Background Check and Live Scan.
• Employment Misconduct.
• Legal Right to Work in the United States.
• Vaccination Policies.
• Smoking and Tobacco Policy.
• Drug Free Environment.
• Misconduct Disclosure Requirement.

Total Rewards

We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.