Case Manager (Temporary 11/1/2026 - 1/05/2026)

About the role

Pioneer Human Services empowers justice‑involved individuals to overcome adversity and reach their full potential. For over 60 years we have serviced clients with professionalism and empathy across 35+ locations in Washington state, serving over 9,500 individuals in 2024.

Responsibilities

• Perform comprehensive risk‑needs‑responsivity assessment (LS/CMI) and PREA Risk Assessment for residents on caseload.
• Orient residents to program rules and expectations.
• Use assessment results to identify static and dynamic risk factors.
• Develop Individual Program Plans (IPPs) using SMART goal techniques based on LS/CMI results.
• Align IPP interventions, goals and timeframes to address top criminogenic needs.
• Provide regular, accurate, detailed case notes documenting resident performance.
• Make mental health, chemical dependency, housing, and other referrals as needed.
• Complete field work tasks including initial home investigations and monthly home checks for home confinement residents.
• Conduct on‑site employment verification checks and monthly follow‑up with employers when residents are employed.
• Facilitate and instruct individual and group cognitive‑behavioral skill building sessions/classes.
• Coordinate and facilitate meetings with resident family members.
• Attend program staff meetings, mandatory FBOP trainings, clinical staff meetings and facility events as needed.
• Participate in FBOP program audits and audit preparation.
• Maintain clear, consistent, professional communication with residents, staff, FBOP, US Probation, and community members.
• Maintain cell phone availability and answer calls/emails outside normal work hours and on weekends.
• Attend bi‑weekly Program Review Team meetings with FBOP and USPO.
• Participate in work groups and committees organized by the Assistant Director, Director and external agencies as appropriate.
• Conduct CDC investigations and discipline hearings for resident violations, including visits to Federal Detention Center or local jails.
• Complete 40 hours of required BOP training plus PHS training (motivational interviewing, assessment certifications, mental health, trauma, professional development).
• Practice and maintain appropriate ethical and professional boundaries.
• Ensure all practices and documentation align with FBOP's Statement of Work (SOW) and adhere to FBOP policies and procedures.
• Monitor resident alignment with legal requirements (judgment & sentence, warrants, etc.).

Requirements

• BA/BS degree in human services, social sciences or related field required.
• 2 years of experience in human services, criminal justice or correctional system(s) or related field.
• Must become certified in the LS/CMI risk‑needs assessment within 90 days of hire (certification part of new employee training).
• Must complete Prison Rape Elimination Act (PREA) training within first month of hire.
• Must become certified in Moral Recognition Therapy program within one year of hire (outside contractors).
• Must be able to pass and maintain security clearances as required by the Federal Bureau of Prisons (FBOP).
• Must pass and maintain CPR/First Aid Certification.
• Must have a valid driver’s license; safe driving record as defined by PHS if operating own or PHS vehicles.
• Must carry auto liability insurance that complies with PHS requirements when using personal vehicle for PHS business.
• Preferred: Master’s degree in human services, social sciences or related field.
• Preferred: 3 years’ experience in human services, criminal justice or correctional system(s) or related field.
• Preferred: Case management experience.
• Preferred: Proficiency with Microsoft Office Suite and Secure Manage.
• Preferred: Certifications or previous training in evidence‑based criminogenic risk assessments, cognitive behavioral programming and motivational interviewing.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Flexible Spending Account (FSA)
• Dependent Care Flexible Spending Account
• Employer‑provided life insurance
• Accidental Death & Dismemberment (AD&D) insurance
• Disability coverage
• Front‑Loaded Tuition Assistance
• Retirement Plan
• Employee recognition programs
• Public transportation discounts
• Employee Assistance Program (EAP)

Pay

New hires for this position typically start between $25.42 and $