Case Manager, Social Work- In Patient II Silver Spring, MD Holy Cross Hos (40hrs.)

This role is eligible for a $7,500 sign-on bonus.

About the Role

For members of a defined population, responsible for collaborating with the health care team to facilitate the coordination of appropriate, cost-effective services that align with the member’s plan of care, help achieve optimal independence, and enhance quality of life.

Responsibilities

• Problem identification, psychosocial assessment, financial counseling/referral, and accessing community resources.
• Placement for care, guiding members through health-related legal processes, and providing consultation/support to health care professionals.
• Effectively manage and coordinate an assigned caseload consistent with established criteria.
• Complete comprehensive psychosocial assessments to evaluate patient goals, social support systems, resources, health status, functional limitations, psychological status, environmental factors, and response to treatment to reduce inappropriate utilization of medical services.
• In collaboration with the nurse case manager and health care team, develop and monitor a plan of care to promote the member’s optimal level of functioning and quality of life.
• Identify, facilitate, and advocate for appropriate organizational and community resources to meet the plan of care in a cost-effective, efficient, and timely manner.
• Ensure consistent and reliable documentation of case management activities in compliance with organizational and department standards.
• Analyze patient and program outcomes to identify improvements in program quality and cost-effectiveness.
• Facilitate the application process for local, state, and federally funded programs (e.g., Medicaid, Medicare, Disability) and refer to community agencies in cases of suspected patient abuse/neglect.
• Provide supportive counseling and education to members, families, caregivers, health care teams, health plan staff, and the community, including end-of-life issues and Advanced Directives.
• Promote self-awareness and knowledge of current case management standards and innovations in patient care.
• Maintain current knowledge of laws, regulations, and policies related to social work practice in the local market and uphold high standards as defined by the NASW Code of Ethics.
• Schedule and coordinate family meetings as needed.
• Complete guardianship paperwork and provide technology assistance for virtual court attendance by patients/families, as needed.
• For inpatient roles: Complete Uniform Assessment Instruments (UAIS) forms for long-term care (Virginia Medicaid requirement only).
• Perform other related duties as assigned.

Requirements

• Minimum one (1) year of clinical social work experience in a health care setting.
• Master’s degree in social work (MSW).

Licenses & Certifications

This job requires credentials from multiple states. Credentials from the primary work state are required at hire; additional credentials from secondary work states are required post-hire:

• Licensed Independent Social Worker (District of Columbia) within 6 months of hire or Licensed Graduate Social Worker (District of Columbia) within 6 months of hire.
• Licensed Master Social Worker (Maryland) within 6 months of hire.
• Licensed Master’s Social Worker (Virginia) within 6 months of hire.

Preferred Qualifications

• Experience with computer software programs in a Windows environment.
• Knowledge of community systems and resources in the defined service area.
• Knowledge of regulatory issues for the Mid-Atlantic area.

Schedule

• Hours: Full-time, 40 hours per week.
• Shift: Day shift, 08:30 AM – 05:00 PM.
• Workdays:
  • Week 1: Sunday, Monday, Wednesday, Thursday, Friday.
  • Week 2: Monday, Tuesday, Wednesday, Friday, Saturday.
• Worker Location: Onsite.
• Travel: Yes, 20% of the time.

Pay

The posted pay range is $42.20 – $55.42 per hour. Actual base pay will be determined at offer based on labor market data, internal alignment, and a candidate’s years of relevant work experience, education, certifications, skills, and geographic location.

Benefits

Kaiser Permanente strives to offer a market-competitive total rewards package and is committed to pay equity and transparency.