Case Manager (Residential Home)

General Description

The Case Manager at Tatum Psychology Employment Group is responsible for overseeing documentation of patients’ intake, progress, and discharge, and linking them with appropriate social, occupational, and educational resources as needed. The Case Manager works closely with the treatment team to plan and coordinate the client’s progress through the continuum of care.

Schedule

Sunday – Thursday 2:00 pm – 10:30 pm

Essential Functions

• Patient Admission & Orientation – Admits new patients by completing the intake process and new patient orientation.
• Assessment & Treatment Planning – Evaluates patients’ needs for medical, psycho‑social, and psychiatric treatment.
• Case Management & Patient Monitoring – Monitors cases by verifying attendance, observing and evaluating progress, advocating for needed services, obtaining additional resources, and providing personal support. Maintains patients’ records by reviewing case notes and documenting progress.
• Communication & Interdisciplinary Collaboration – Communicates patients’ progress by participating in weekly interdisciplinary meetings and evaluations, disseminating results and obstacles to the therapeutic team and family, and identifying treatment influences.
• Discharge Planning & Post‑Care Coordination – Prepares patients’ discharge by creating discharge plans, coordinating discharge and post‑discharge requirements, orienting and training family members, and providing resources. Prepares reports by collecting, analyzing, and summarizing treatment data, results, and trends.
• Staff Development & Training – Improves treatment results by studying, evaluating, and redesigning processes; implementing changes; rewriting policies and procedures. Enhances staff competence by providing educational resources, balancing work requirements with learning opportunities, and evaluating the impact of learning on treatment outcomes. Updates job knowledge through educational opportunities, professional publications, personal networks, and professional organizations.
• Additional Functions – Performs other duties as assigned, follows TPEG policies and procedures, works collaboratively with internal and external partners, represents TPEG by embodying its mission, vision, and values, travels occasionally (mileage, food, and lodging reimbursed), maintains regular attendance and punctuality, displays creativity in recommending new tactics, and expands job knowledge through ongoing learning.

Requirements

• Minimum Qualifications – Education: Bachelor’s Degree in Psychology, Social Work, or related field.
• Minimum Qualifications – Experience: Two (2) years of experience in a behavioral health care setting.
• Minimum Qualifications – Skills: Strong leadership, communication, and organizational skills; ability to work independently and as part of a team.
• Other Experience / Skills Required:
  • Experience working with culturally diverse individuals and communities, or demonstrated commitment to strengthening engagement of a diverse community.
  • Familiarity with equity and/or diversity initiatives within an organization.
  • Written and oral communication skills sufficient to perform essential functions.
  • Ability to make decisions independently, use initiative, and exercise judgment with confidentiality, tact, and diplomacy.
  • Strong time‑management and organizational abilities; attention to detail; ability to complete work accurately and timely.
  • Effective team leadership and collaboration.
  • Proficiency in word processing, database, and spreadsheet applications.
  • Physical and mental attributes sufficient to perform essential functions.
  • Valid driver’s license with a clean driving record and ability to pass a Department of Justice (DOJ) background clearance.
• Preferred Qualifications:
  • Experience in dual‑diagnosis or mental health treatment.
  • Proficiency in English language and strong communication skills.

Working Conditions

Work settings vary from offices, program sites, and stakeholder locations. Travel may involve the use of company or personal transportation.

Pay Range

$22‑$24 per hour (Salary Description $21‑$22).