Case Manager- Parent and Child Health (PCH)

About the role

The Parent & Child Health Case Manager will provide tailored case management to fathers and father figures, including an individualized service plan with goals and linkage to community-centered support services.

Responsibilities

• Provide case management, home or field visits, coordinate services for program participants, and assist in program activities and administrative support.
• Enroll participants based on program eligibility criteria.
• Document case management using the program templates (Service Plan, Case Notes, Referral Log, Contact Log, Consent Forms, and other forms as directed).
• Maintain information on available resources and services in the county and region.
• Administer surveys, screenings, or assessments as defined by the program.
• Maintain electronic client files as defined by the program.
• Protect client confidentiality following program protocol by utilizing encrypted email and/or fax, and obtain consent to release information for communication with other agency partners.

Requirements

• Minimum High school graduate or equivalent.
• Five years’ case management experience or equivalent combination of education and experience.
• Bilingual English/Spanish.
• Valid California driver’s license and vehicle insurance.

Preferred

• Bachelor's degree in related field with two years’ case management experience.

Skills

• Excellent verbal and written skills necessary for communication with patients/clients, providers and other staff.
• Ability to interface with all levels of personnel in a professional manner, including people of all social, cultural and ethnic backgrounds and within the constraints of government funded programs.
• Experience/familiarity with computers, business e-mail, communication systems and internet search capabilities and proficient in Microsoft Office products, specifically Word and Excel.

Benefits

Why VCC? 🏅 Winner of the 2025 HRSA Gold Medal for Outstanding Care, placing VCC among the top 10% of Federally Qualified Health Centers in the U.S. Recognized by HRSA as a National Quality Leader in Behavioral Health and Diabetes and for excellence in Preventive Health and Health IT. A robust training & development culture to help you grow and advance your career. A workplace built on respect, collaboration and passion for care.

Pay

Pay Range $23.00 - $25.00 Depending On Experience