Case Manager of Justice Related Services

About the role

As a Case Manager in Justice Services, you'll be a catalyst for change—guiding individuals through complex legal and mental health systems with compassion, clarity, and purpose. You'll work directly with justice-involved clients to support their reentry, stability, and growth, connecting them to vital resources and advocating for their success. This role is about more than casework—it's about restoring dignity, building trust, and helping people reclaim their futures. In this position, you will help clients achieve goals such as finding housing, gaining employment, developing a positive social life, using healthy coping skills, and improving their overall personal wellness. A successful candidate will be humble, open to coaching and teaching, flexible, able to work alone and with a team, open minded, able to critically think, and willing to advocate.

Responsibilities

• Engage adults with serious mental illness to facilitate support and linkage to resources for successful reentry (Ex: housing, career, community involvement, etc.)
• Meet with clients in jail, in the community, at court, in hospitals, and through law enforcement
• Organize and coordinate services for adults with serious mental illness in the forensic system using Blended Case Management guidelines
• Ensure that the Access Services philosophy of care is carried out with each individual served, and the service provided meets individual needs.
• Build collaboration through community outreach and awareness
• Complete case notes and documentation related to the program
• Attend regular team meetings and case reviews
• Attend county, committee, and consumer meetings as needed

Requirements

The selected candidate must meet all qualifying and ongoing job criteria including background checks and a driving history record.

Qualifications

• Bachelor's degree in a related field such as psychology, social work, criminal justice, etc. is required.
• 2+ years of case management experience, preferably with adults with serious mental illness preferred.
• Some criminal justice related experience preferred.
• Willingness to drive throughout Montgomery County during the workday to meet with clients is required.

Skills

• Knowledge of criminal justice system, and knowledge of serious mental illness
• Ability to direct and self-prioritize independent work and be flexible, and also effectively collaborate with a team.
• Ability to develop positive, creative program goals
• Proficiency in, or ability to learn and use, multiple platforms and technologies as required by the position

Driving Requirements

• A valid US driver's license for at least two years, not including time with permit
• No serious traffic convictions within the past three years. (Serious convictions include, but are not limited to, DUI, reckless driving, leaving the scene of an accident, or three or more traffic violations and/or at-fault accidents within that period.)
• Access to a reliable vehicle during work hours. Vehicle must have valid registration and inspection stickers
• Valid auto insurance. You will be asked to provide proof that you are a covered driver on the policy

Essential Working Conditions/Physical Demands

• Work in program sites and the community routinely providing direct care and/or support with individuals.
• Stand, sit or run by self, or provide proper care and supervision with an individual.
• Able to move