Case Manager - Laurel Hall

About the role

Lantern Community Services seeks an experienced Case Manager for Laurel Hall. The Case Manager will work with shelter clients to improve their independent living skills and assist them in reaching their housing goals. Essential functions include conducting intake and assessments, meeting weekly with clients, coordinating services, providing advocacy, crisis intervention, and documentation.

Responsibilities

• Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals.
• Meet weekly with client to assist with the achievement of individual service plan goals.
• Cookordinate services with Housing Specialist, other staff and external partners.
• Provide advocacy for individual clients around entitlements and services.
• Provide crisis intervention, aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions.
• Document case management activities in accordance with agency and funding source guidelines and procedures.
• Complete Housing applications (both written and computer generated) for clients based on their individual needs and functioning.
• Achieve monthly placement quota, as assigned.
• Facilitate workshops, groups and escort clients as applicable.
• Attend staff meetings and trainings to enhance skills that are related to job function.
• Conduct weekly/biweekly Unit/Dorm Inspections.
• Must be able to work flexible, alternate schedules which may include evening and weekend shifts.

Requirements

• High school diploma, HSE or GED is required.
• A minimum of 2 years' social services experience is required.
• Experience working with the homeless, mentally ill, substance abuse, and/or low-income populations.
• Strong relationship-building skills are required.
• Strong Computer skills required including Word and Excel.
• Ability to work Evenings and/or Weekends on a rotating schedule.
• Preferred experience working in a homeless shelter.
• Knowledge of mental health, substance use, or homeless.
• Bilingual (English/Spanish) preferred.

Qualifications

• High school diploma, HSE or GED is required.
• A minimum of 2 years' social services experience is required.
• Experience working with the homeless, mentally ill, substance abuse, and/or low-income populations.
• Strong relationship-building skills are required.
• Strong Computer skills required including Word and Excel.
• Ability to work Evenings and/or Weekends on a rotating schedule.
• Preferred experience working in a homeless shelter.
• Knowledge of mental health, substance use, or homeless.
• Bilingual (English/Spanish) preferred.

Skills

• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office Suite.

Benefits

• Flexible scheduling.
• Professional development opportunities.
• Competitive salary.
• Health insurance options.
• Employee assistance program.

Pay

• Competitive salary based on experience and qualifications.

Schedule

• This position requires flexible, alternate schedules which may include evenings and weekends.