Case Manager II- Coronado

About the role

Community Forward SF is hiring a Case Manager II for our permanent supportive housing site, the Coronado Hotel. Case Managers partner alongside our residents with all needs relating to keeping housing; they provide collaborative services to support resident health, safety, and self-determination, and assist in navigating complex systems by providing information, education, and referral services. The Coronado is an SRO community specializing in supporting residents on their personal journeys toward healing, stability, and autonomy. Residents living at the Coronado are offered supportive services including assessment, mental health support, compassionate crisis de-escalation, substance use disorder referrals, conflict resolution, mediation, benefits counseling, advocacy, employment services, and in-home support services via outside providers