Case Manager I - FT 40 Hours Sunday - Thursday 8:00 AM- 4:00 PM-Marks Walk

About the Role

The Case Manager I provides a comprehensive array of support focused on skill building and case management activities to help clients achieve a meaningful level of independence and well-being. This role involves completing screenings and assessments, developing person-centered care plans, and delivering services through a team approach. Responsibilities include rehabilitative supports, skill building for activities of daily living, resource access, psycho-education groups, socialization, and community integration.

Responsibilities

• Establish rapport and positive working relationships with clients while maintaining professional ethics and boundaries.
• Enhance clients’ daily living skills through assessment and teaching modalities (e.g., modeling, prompting, hands-on assistance).
• Develop, implement, and monitor person-centered plans with clients throughout the intake and discharge processes.
• Coordinate and assist clients with case management needs, including referrals, entitlements, money management, treatment access, medical care, transportation, housing, wellness/nutrition, legal services, education, and employment.
• Identify potential barriers to clients’ goals and link them to appropriate services.
• Meet regularly with clients to review progress, mental health stability, appointments, and activities.
• Support clients in learning local transportation and provide transportation as needed (may include using personal vehicles).
• Conduct regular apartment/room inspections and assist clients in maintaining clean living spaces, including hands-on assistance.
• Develop and maintain relationships with families, natural supports, and external providers; advocate for clients as necessary.
• Facilitate or co-facilitate psychoeducational groups.
• Complete service entry documentation per contract and agency requirements.
• Administer breathalyzer tests and urinalysis samples as applicable.
• Conduct program rounds as indicated.
• Attend and participate in staff meetings, AllTreater’s meetings, rounds, and supervision.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in a related field and one (1) year of relevant experience; OR a high school diploma or equivalent and three (3) years of human services experience, including at least one (1) year of service with Continuum.
• Primarily works within residential 12-hour and 24-hour programs.
• Provides direct support, skills training, and daily structure to clients under regular supervision.
• Manages caseload within a structured program environment with ongoing supervision, mentorship, and team collaboration.
• Implements established treatment and service plans developed in collaboration with supervisors and clinical staff.
• Performs care coordination, documentation, crisis response, and service planning with regular supervisory support.
• Develops foundational competency in client engagement, documentation, and community resource coordination.

Schedule

Full-time, 40 hours per week. Sunday through Thursday, 1st shift.

Benefits

• Competitive wages.
• 401(k) with company match up to 3.5%.
• Medical, dental, and vision insurance.
• FSA and Dependent Care Accounts.
• Company-sponsored Employee Assistance Program.
• Company-sponsored life, AD&D, and long-term disability insurance.
• Colonial Supplemental Insurance.
• Vacation, PTO, and sick time for eligible full-time (40 hours) and part-time (20-39 hours) employees.
• Connecticut Paid Sick Time (up to 40 hours per year for all employees).
• 12 company holidays (paid at double time for hourly employees).