Case Manager/ Group Facilitator I/II (Outpatient)

General Description

Lead the Conversations That Change Lives
Healing happens through connection, structure, and the right support at the right time.
In our programs, group work is a powerful part of that process — creating space for insight, accountability, and growth. The person leading those groups plays a critical role in how that experience unfolds.
This role combines group facilitation and case management, allowing you to build strong connections with clients while supporting their overall treatment journey.

Essential Functions

• Group Facilitation & Client Engagement
  • Plan, organize, and facilitate psychoeducational and process groups using evidence-based practices and program curriculum
  • Create a safe, inclusive, and supportive group environment that fosters participation and growth
  • Manage group dynamics and navigate challenges with professionalism and confidence
  • Provide individual check-ins, support, and crisis intervention as needed
• Case Management & Care Coordination
  • Support clients with resource coordination, goal setting, and treatment engagement
  • Aid in discharge planning and continuity of care
  • Act as a liaison between clients, clinical staff, and external providers
  • Help remove barriers to care and support overall client progress
• Treatment Collaboration
  • Collaborate with clinical staff to align group content and case management with treatment plans
  • Participate in multidisciplinary team meetings and case discussions
  • Contribute to treatment planning and client progress reviews
• Documentation & Compliance
  • Maintain accurate and timely documentation including group notes, attendance, and case management updates
  • Ensure compliance with confidentiality standards, ethical guidelines, and regulatory requirements
• Program Development & Growth
  • Support development and improvement of group curriculum and programming
  • Incorporate community resources and creative approaches into services
  • Participate in ongoing training, supervision, and professional development

Additional Functions

• Performs other duties as may be assigned.
• Follows and supports TPEG policies and procedures.
• Works collaboratively and cooperatively with internal and external partners.
• Represents TPEG, Inc., by embodying the mission, vision and values of the organization.
• Travels occasionally during the workday and on occasional overnight stay. (Compensation for mileage, food and lodging provided.)
• Maintains regular attendance at work and company activities and demonstrates punctuality regarding deadlines.
• Displays creativity and vision in recommending new tactics and strategies.
• Expands and updates job knowledge through educational opportunities and professional learning.

Why This Role is Different

• You will have direct impact on both group and individual client outcomes
• You will be part of an organization actively expanding access to care in underserved communities
• You will build skills in facilitation, care coordination, and clinical collaboration
• You will work in a setting that values engagement, structure, and measurable progress

What We're Looking For

• Someone confident leading groups and engaging with clients
• Strong communication, organization, and interpersonal skills
• Ability to balance structure with empathy
• Passion for behavioral health and helping others grow
• Ability to work independently and as part of a team

Minimum Qualifications

• High School Diploma with Substance Use Disorder (SUD) Registration Certification OR Bachelor’s Degree in Psychology, Social Work, or related field
• Minimum one (1) year of experience facilitating behavioral health or mental health groups
• Valid Driver’s License with clean driving record

Preferred Qualifications

• Enrollment in a Master’s program in Counseling, MFT, or related field
• Experience working with diverse populations and group settings