Case Manager Extender- TGH Care Coordination

About the role

The Case Management Extender (CME) is a patient-facing care coordination role that provides advanced operational, regulatory, and post-acute coordination support to the Case Management department. The primary function of this CME group is to decrease avoidable bed days and length of stay while ensuring safe, effective transitions of care across the continuum and beyond discharge.

Responsibilities

• Operationalizes Case Manager–identified discharge plans by coordinating post-acute services, appointments, transportation, and payer-aligned resources
• Allows Case Managers to remain focused on bedside clinical assessment and planning
• Ensures regulatory notice delivery in compliance with the Centers for Medicare & Medicaid Services (CMS) Conditions of Participation (CoPs)
• Serves as a subject matter expert in payer resources and post-acute network navigation to support successful community-based care plans

Qualifications

• Experience in a hospital, clinical office, or insurance environment
• Demonstrated knowledge of community-based resources and payer systems to support safe and effective patient outcomes
• Proficiency in medical terminology is required
• Computer literacy, including experience with internet-based applications, Microsoft Office, and clinical electronic medical record (EMR) systems

Schedule

Evening shift, 1:30p–10p

Pay

Minimum salary $16.88

Primary Location: Tampa
Work Locations: TGH Main Campus
Eligible for Remote Work: On Site
Organization: Florida Health Sciences Center Tampa General Hospital
Schedule: Full-time
Shift: Evening Job
Job Type: On Site