Case Manager - Boston

Responsibilities

• Have weekly, bi-weekly, or monthly sessions with the client in efforts to further support their experience within the case management program, making changes as needed.
• Responsible for consistent communication with all appropriate members of a client’s team, including the client, the respective mentor/companion, family members, clinical providers, non-clinical providers and financial guarantors.
• Develop and revise client reintegration plans as needed.
• Provide phone support for clients.
• Case managers protect and nurture the mentor/client and companion/client relationship by communicating with all outside parties.
• Devote time to respective mentors/companions, collaborating alongside them and offering phone support and supervisory communication.
• Provide pre-approval for reimbursement as related to any out-of-pocket expenses incurred by mentors and companions on behalf of Camden Case Management business.
• Document all interactions or discussions with any member of the team, including the client, and/or mentor/companion.
• Manage all information relating to toxicology screens (via urine samples).
• Manage all medication management in conjunction with the mentors/companions.

Requirements

• MUST have a valid driver's license and be willing to transport clients if/when needed.

Qualifications

• Experience: 2 year(s) or above

Skills

• Case Management
• Client Care
• Communication
• Mentoring
• Crisis Intervention
• Documentation
• Medication Management
• Toxicology Screening
• Client Reintegration Planning
• Transportation
• Relationship Building
• Conflict Resolution

Pay

• $55.00 per hour

Schedule

• On-call/As-needed

About the role

The Case Manager is responsible for supervising mentors and companions while maintaining consistent communication with clients, families, and clinical providers. They also manage client reintegration plans, medication oversight, and documentation of all interactions.