Case Manager Assistant - Contingent - Days - West Bloomfield

General Summary

The Case Manager Assistant assists the Case Managers with concrete patient-related tasks and various clinical interventions. The Case Manager Assistant assists patients, families, and others requesting assistance from the Case Management & Social Work Services Department but who are not currently receiving services from another staff member. The Case Manager Assistant may also be asked to perform other office-related tasks, e.g., assisting with special medication fund programs, updating resources, issuing Medicare Important Message to patients, etc.

Education/Experience Required

• High School diploma or G.E.D. equivalent
• Associates degree, preferred or equivalent healthcare experience
• Good verbal and written communication skills
• Good critical thinking and problems solving skills necessary
• Good organizational skills
• Ability to multitask
• Good interpersonal skills, including ability to develop and maintain trusting relationships
• Ability to conduct self in a professional manner
• Ability to be flexible
• Ability to complete all assigned tasks with little supervision
• Ability to move freely about the facility in order to visit patients

Additional Information

Organization: Henry Ford Providence Hospitals
Department: HFPNH Case Management
Shift: Day
Job Union Code: Not Applicable