Case Management Supervisor RN
About the role
The Case Management Supervisor is responsible for directing the operations of their designated department, which may include human resources, customer service, and limited sales management.
Responsibilities
- Directs a designated group of employees in their day-to-day operations
- Ensures the quality of service provided
- Handles human resources matters directly related to the department supervised
- Might be required to travel overnight and attend meetings
- Performs daily, weekly, and monthly reviews of various reports, invoices, logs, and expenses
- Might be responsible for limited marketing and sales activities
- Oversees case management clinical activities (dependent on whether the unit manager is an RN)
- Performs case management responsibilities (dependent on whether the unit manager is an RN for medical case management activities or qualified for vocational case management)
- Performs additional duties as assigned
Requirements
- Clear written and verbal communication skills with the ability to communicate complex ideas across multiple platforms
- Ability to remain poised in stressful situations and communicate diplomatically
- Skillful management of multiple, complex projects and competing priorities while working under pressure to meet deadlines and maintaining strong customer service orientation
- Ability to work independently, while remaining available to others
- Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets
- Technical knowledge of applicable laws, policies, and procedures in defined territory
- Strong interpersonal, time management, and analytical skills
- Great attention to detail and focus on results
Qualifications
- Graduate of an accredited school of nursing with a diploma/associate's degree (Bachelor of Science degree or Bachelor of Science in Nursing preferred)
- Current RN licensure in the state of operation
- 3 or more years of recent clinical experience, preferably in rehabilitation
- National certification (CRC, CIRS, CCRN, CVE, CCM, etc.), CCM preferred
- Demonstrated experience in management or supervision
Skills
- Clear written and verbal communication skills
- Ability to remain poised in stressful situations
- Management of multiple, complex projects
- Customer service orientation
- Independent work capability
- Computer proficiency and technical aptitude
- Technical knowledge of applicable laws, policies, and procedures
- Interpersonal, time management, and analytical skills
- Attention to detail
Benefits
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
Pay
Pay Range: $77,960 – $120,368
Schedule
Not specified
CorVel
CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).