Case Management Specialist - Advanced Practice

About the role

Join a company dedicated to making a positive impact on communities worldwide. Our ideal candidate has a strong background in social work, psychology, sociology, or a related behavioral science field.

Responsibilities

• Maintain a case load in accordance with agency policies and procedures and licensing and contract standards.
• Participate in workshops, seminars, education programs and other activities to promote professional growth and development.
• Maintain a minimum number of weekly contacts with children and families.
• Continually assess ongoing changes in behavior, circumstances or conditions that may affect child safety.
• Engage and involve children and their sponsors in the casework process.
• Document progress that children and their family/sponsors make toward risk reduction, achievement of service goals and positive case outcomes.
• Compile, prepare, submit, and maintain accurate records, files, forms, statistics, and additional information in accordance with agency policies, licensing and/or contract requirements.
• Participate in weekly case staffing with case managers, case aides and contracted staff in the assigned region.
• Work evenings, weekends and holidays as needed or requested by position supervisor.
• Implement Compass Connections safety protocols including evacuating with children and other staff in case of an emergency.
• Maintain confidentiality in all areas of the service population and program operations.
• Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections employee handbook including demonstrating respect for agency staff, the service population, and community members and complying with required dress code at all times.
• Independently coordinate referrals, service planning and documentation of services for assigned caseload.
• Act as a liaison with stakeholders, including legal providers and immigration court.
• Accept crisis calls and provide support to families in crisis.
• Participate in weekly face to face or phone supervision with the supervisor.

Requirements

• Pass a pre-employment drug screen and random drug screens throughout employment.
• Provide proof of work eligibility status upon request.
• Pass a pre-employment and biennial criminal background checks.
• Demonstrate master of comprehensive safety, resiliency, and mental health assessment.
• Demonstrate the ability to: Respond sensitively and competently to the service population’s cultural and socio-economic characteristics. Communicate effectively in writing and verbally in English and Spanish. Work collaboratively with other staff members, service providers and professionals. Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment. Work in a fast-paced environment and maintain emotional control and professional composure at all times. Maintain computer literacy required to meet the responsibilities of the position. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team. Demonstrate a working knowledge of all Compass Connections policies and procedures.

Qualifications

Strongly Preferred – Master’s degree in social work, psychology, sociology, or other relevant behavioral science in which direct clinical experience is a program requirement from accredited program/university. Must be licensed, or eligible for licensure.

Required – Bachelor’s degree in social work, psychology, sociology, or other relevant behavioral science from an accredited program/university with at least five years of clinical experience. Must be licensed, or eligible for licensure.

Certifications: Integrated Case Management, First aid, CPR, Emergency behavior intervention

Skills

Excellent communication skills, both written and verbal, in English and Spanish.

Experience in crisis intervention and case management.

Experience working with immigrant populations and child welfare.

Benefits

Comprehensive benefits package including health insurance, retirement plan, paid time off, and more.

Pay

$X per hour or $Y annually, depending on experience and qualifications.

Schedule

75% travel, including car, train, and flight transportation and overnight stays.