Case Management Social Worker

Responsibilities

• Actively assist in the coordination of care, in person or remote, across a variety of settings (inpatient, outpatient, post acute, ER, home care, etc.) while maintaining strict confidentiality and the highest level of professionalism.
• Actively engage with members and providers, in person or remote, undergoing difficult health challenges, partner with them to develop unique care plans, and serve as their guide as they navigate the healthcare system, with the ultimate goal of creating an excellent experience while improving health outcomes.
• Assess and support SDOH needs of our members, and educate members on resources for community support programs.
• Participate in crisis intervention for members.
• Serve as a member advocate and assist with problem solving, as well as addressing any barriers to care or compliance with the care plan.
• Communicate with members in person, via phone and/or secure messaging to provide education on health conditions, new medications, and procedures.
• Compliance with all applicable laws and regulations.
• Other duties as assigned.

Requirements

• 2+ years of Medical social work experience in a healthcare facility setting. (Ex. Hospital, SNF, Home Health, Hospice, etc.)
• 1+ years experience Care Coordination and Navigation
• Masters in Social Work (MSW) from a graduate of a Nationally Accredited School approved by the Council on Social Work Education.
• Bonus Points: Licensed Master Social Worker or Licensed Clinical Social Worker
• Bilingual skills (Spanish)

Qualifications

While not specified, candidates should have a strong background in healthcare and social work, with a focus on care coordination and navigation.

Skills

Strong interpersonal and communication skills, ability to manage multiple tasks, and proficiency in healthcare systems and policies.

Benefits

You are eligible for employee benefits, including medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Pay

The base pay for this role is: $26.87- $35.27 per hour. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience.

Schedule

This is a remote position, open to candidates who reside in: Arizona, Florida, Arizona and Texas. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events.