Case Investigator - Coordinator

About the role

The Case Investigator - Coordinator in the Office of Student Rights and Responsibilities (SRR) provides thoughtful expertise to support student persistence and success. This position plays a significant role with the retention and success of students primarily via the determination of low- to mid-level alleged violations of the Arizona Board of Regents (ABOR) Student Code of Conduct. The Case Investigator - Coordinator engages with students, peers, and other members of the ASU community, with the goal of maintaining an environment that encourages reasoned discourse, intellectual honesty, openness to constructive change, and respect for the rights of all.

Essential Duties

• Investigates alleged violations of the Student Code of Conduct with an emphasis on student development and a focus on allegations of low- to mid-level violations.
• Maintains detailed letters and records, including the creation of comprehensive written investigative reports.
• Collaborates with the Dean of Students, Office of General Counsel, Title IX Coordinator, Provost, University Rights and Responsibilities, ASU Police Department, Counseling, Student Advocacy and Assistance, Athletics, Academic Partners, and community partners to aid in a student’s personal development through the conduct process.
• Serves as a liaison to ASU Housing staff in the administration of conduct cases from campus residential facilities, including providing guidance and support in all aspects of the ASU conduct system.
• Provides ongoing trainings, consultations, and policy interpretations to students, faculty, staff and community members in relation to the ABOR Student Code of Conduct and the conduct process.
• Performs other duties or projects, as assigned.

Knowledge, Skills and Abilities

• Knowledge of the principles and practices pertaining to student conduct and student learning and development.
• Problem solving and decision-making skills.
• Program design and development skills.
• Verbal and written communication skills.
• Establishing and maintaining effective working relationships.

Working Environment

• Professionally represent department/program.
• Work collaboratively across various departments within the University as well as with diverse populations and groups.
• Develop and deliver presentations to groups.
• Use computers effectively - including inputting, reviewing and retrieving information, extended periods of viewing screen, and using mouse and keyboard.
• Use critical thinking to make decisions and/or analyze data.
• Research, develop, implement and assess programs.
• Serve as a supervisor to students and/or staff.
• Communicate effectively both orally and in writing to perform essential duties.
• Work collaboratively to achieve objectives.

Minimum Qualifications

• Bachelor's degree in a field appropriate to the area of assignment AND three (3) years of related experience; OR, any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Evidence of a Master’s degree in Higher Education, Counseling, Justice Studies, Social Work, Law Enforcement or a related field.
• Experience with student housing and handling behavioral issues within a residential setting.
• Experience with clubs and organizations, including fraternities/sororities and athletics.
• Experience organizing, coordinating, and prioritizing a large workload within a fast-paced environment.
• Experience serving a student population with cultural competence and sensitivity.
• Demonstrated knowledge of social media and public record searches/requests.
• Evidence of effective verbal and written communication skills.
• Evidence of training through ATIXA, ASCA, or comparable professional organizations.
• Evidence of training in FETI or other trauma informed training.