CASE AIDE/YOUTH CARE WORKER

About the role

We are currently seeking a Case Aide / Youth Care Worker to join our residential team. The Case Aide / Youth Care Worker will be assigned to the case management department and will be responsible for assisting in the day-to-day tasks to ensure that case management services are provided to the youth in a timely manner.

Responsibilities

• Must ensure that youth are properly enrolled into the program’s internal intake system (ETO/UC Portal).
• Complete and secure inventory of personal belongings/valuables of youth.
• Ensure DHS and ORR placement documents are filed and uploaded to Unaccompanied Children (UC) Portal software.
• Ensure the provision of two weekly telephonic contacts with family of origin, primary caregiver, and/or sponsor.
• Aid in the coordination of legal service provider’s “Know Your Rights” presentations.
• Aid in facilitating attorney to client contact as requested by the attorney or youth.
• Drive clients to facilitate program services, may include transportation to court appointments, attorney visits, consulate interviews, or other appointments as per contractual requirements as needed.
• Create client intake case files with necessary intake documents.
• Aid in the filing, closing, and with overall daily maintenance of records found in either the physical case file and on ETO or UC Portal software.
• Aid in compiling electronic and physical files for ORR or State Licensing representatives, upon request.
• Aid case management with creating discharge packets with discharge documentation and provide exit orientation to client as part of discharge process from the program.
• Ensure the provision of follow up service phone calls are conducted 30 days after youth’s reunification and discharge from program.
• Aid with the coordination of travel arrangements for program staff transporting youth for reunification or transfer purposes (may include booking airfare, hotel, and rental car).
• Aid with the coordination of fingerprint services for family reunification at program designated digital site.
• Attend all departmental and program meetings to ensure that up-to-date information is received and/or provided and to ensure that changes to policy or practice are implemented and adhered to.
• Travel as needed for trainings, conferences, or to transport youth to destinations within the U.S.
• Attend training that will enhance professional growth in the area of case management, documentation, or other topics as deemed appropriate by the Lead Case Manager or Program Director.

Requirements

• A High school diploma or GED is required.
• Bachelor's degree preferred.
• Experience working in a facility/program similar to Trinity or one involved with the counseling, education, or recreation of youth is preferred.
• Must have a special interest in working with youth and must fulfill the general requirements as established in the California Administrative Code, Title 22.
• Must communicate clearly and concisely, both orally and in writing in English.
• Must be 21 years of age or older and able to pass a physical examination; drug clearance; criminal background check and Child Abuse Index check.
• Must possess a valid California driver’s license with clean DMV history and the ability to safely operate a motor vehicle and be insurable by Trinity’s insurance carrier.
• Bilingual preferred (Spanish).

Skills

• A High school diploma or GED is required.
• Bachelor's degree preferred.
• Experience working in a facility/program similar to Trinity or one involved with the counseling, education, or recreation of youth is preferred.
• Special interest in working with youth.
• Clear and concise communication skills.
• Age 21 or older.
• Valid California driver’s license with clean DMV history and insurability by Trinity’s insurance carrier.
• Bilingual (Spanish) preferred.

Pay

$20.00 per hour.

About Trinity Youth Services

Since 1966, Trinity has been a premier provider of children’s programs and services in California, specializing in Short-Term residential Therapeutic Programs (STRTP), mental health services, foster care, Intensive Services Foster Care (ISFC) and adoption. Since its inception, Trinity has helped more than 65,000 children and youth. Trinity seeks team members with a genuine commitment to the empowerment of at-risk children and their families, and a willingness to work in a demanding, fast-paced environment, which requires dedication and a desire to have a positive impact on the lives of children who have experienced trauma. We believe that training and career development are keys to employee retention and satisfaction, and we prefer to promote from within. Our Values We value safety, well-being, and permanency for children and youth. We value embracing research, best practices and proven approaches that help children and youth. We value staff and are committed to providing them with the knowledge, skills, and tools to be successful. We value the ability to adapt and change as the needs of our stakeholders adapt and change. We value open, honest and transparent governance and management practices. For more information about Trinity Youth Services, please visit our website at www.trinityys.org.

Covid-19 Vaccine Requirement

As of October 15, 2021, Trinity Youth Services has required the COVID-19 vaccine for all employees, excluding those with an approved medical or religious exemption, as a condition of employment to help ensure the safety of all employees and youth and families served.