Case Aide

About the role

Provides support to Social Service Workers in the delivery of Child Welfare Services. Reports to Program Supervisors. No reporting relationship.

Responsibilities

• Rotate work schedule to accommodate program and client needs
• Transport clients to various appointments (doctor's appointments, sibling visitations, therapeutic appointments, prison visits, etc.)
• Maintain current knowledge in the field through attendance at seminars, workshops, etc.
• Make input into the planning, development and implementation of the agency social service plan drafted in accordance with the program's performance standards
• Make home visits when related to assigned tasks
• Interpret guidelines to parents
• Assist parents in utilizing community agency resources
• Help prepare children for medical examinations
• Help children to receive follow-up care
• Promote parental cooperation in client program
• Perform a variety of noncomplex case related duties, including obtaining, reporting and maintaining data related to case records
• Implement plans of action for cases, following established procedures
• Become informed of agency policy and practices regarding casework and other functions, and may participate in other areas of casework, such as intake
• Contact other social service agencies regarding client situation or for the purpose of making interagency referrals
• Attend agency seminars to increase knowledge and skills
• Make frequent reports to supervisor on progress of cases and performs other recordkeeping duties as specified by agency
• Investigate and verify information supplied by clients and answers requests from potential clients regarding agency services
• Complete contact notes
• Complete filing documents in case records as trained

Core competencies

• Adaptable: Adjust to new conditions, changes, challenges, and experiences
• Communicator: Is understood by others (both verbally and in writing) and understands the ideas and perspectives of others
• Uses a Growth Mindset: Embraces their potential to learn and grow and views successes and failures as development opportunities
• Has Integrity: Honesty, trustworthiness, ownership, accountability, and respect are hallmarks of integrity
• Collaborator: Cooperates and works well with peers, colleagues and team members by giving and receiving ideas, comments, and feedback with an open mind

Requirements

• High school degree
• Minimum of two years' experience in social service programs
• Must have and maintain a reliable automobile with liability insurance and an acceptable driving record

Knowledge, skills, and abilities

• Demonstrates the experiences, beliefs, attitude and awareness that indicates cultural sensitivity to the client population served
• Ability to partner with clients individually, in family, to help them mobilize resources and their inner capacity to address problems they face
• Ability to coordinate effectively with other team members, other Agency resources and outside services in addressing client needs

Pay

$17.05 hourly.

Benefits

• Paid vacation
• Paid Sick Time
• 12 Paid Holidays
• Medical
• Dental
• Vision
• 403(b) Plan
• Life Insurance
• Long-term & short-term disability
• Employee assistance program (EAP)
• Family medical leave
• Tuition reimbursement

Benefit options and eligibility vary by Fulltime and Part-time positions.

Schedule

Fulltime role. Must be available to rotate work schedule to accommodate program and client needs.