Case Administrator I - South Boston BMC

About the role

Performs entry-level case processing for the court from the entry of the case documents and exhibits into the system, the updating and input of information pertaining to court appearances, through the final disposition. Performs duties related to data entry, record requests, and record retention. Performs cashiering duties. Provides customer service to the public, law enforcement, other state agencies, and attorneys in person and over the phone. Case processing may be done using an electronic filing and/or case management system.

Responsibilities

• Maintains dockets and records along with legal documents/files pertaining to cases
• Enters complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information
• Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries
• Provides technical assistance to litigants, counsel, and the public concerning case and court procedures, either in person or virtually
• Performs general case intake duties, including receiving court papers and documents, determining general case category, and making docket entries
• Performs various administrative tasks, including maintaining case files, coordinating with judges for endorsements, organizing and disseminating information, and assisting with scheduling motions
• Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures
• Compiles statistical data concerning cases, processing activities
• Receives, date stamps, sorts, and distributes incoming mail
• Processes outgoing mail
• May provide assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court
• Pulls daily lists and provides support to judicial lobby concerning cases
• Sends out notices to various parties and attorneys
• May perform cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts
• Performs other duties as required

Qualifications

Minimum Requirements:

• High School diploma or G.E.D. equivalency
• One (1) year of related work experience
• Equivalent combinations of education and experience will be considered for meeting minimum qualifications

Knowledge, Skills and Abilities:

• Knowledge of modern office equipment and technology, including computers and applicable software, including MS Office products
• Knowledge of case management principles
• Knowledge of basic cashiering methods
• Skill in organization and time management
• Skill in customer service
• Skill in data entry
• Attention to detail
• Ability to establish effective working relationships with others
• Ability to learn departmental and court policies and procedures
• Ability to prepare clear and accurate reports
• Ability to maintain appropriate records
• Ability to maintain confidentiality of information
• Ability to communicate effectively, both orally and in writing
• Ability to work independently and follow oral and written instructions
• Ability to learn the procedures and functions, manual and automated, of the office to which assigned

Supervisory Responsibility: This position does not require supervision of others.

Pay

• Pay Grade: Grade 7S
• Starting Pay: $47,632.26
• Pay Range Maximum: $64,638.60
• Entry Level Pay: $47,632.26
• This position is designated as a Union position. All new hires must start at the entry level rate for this role per the collective bargaining agreement/MOA with OPEIU, Local 6. Pay may advance within the salary band according to the CBA/MOU.

Working Conditions

Work is frequently performed in office or similar indoor environments.

Physical Demands: Light Work - Exerting up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects.