Cart Associate - PHL Philadelphia Airport - Full Time

About the role

Cart Associate is responsible for the cart units and massage chairs, keeping equipment clean and in working order. This position provides a fast-paced environment in an exciting atmosphere while maintaining work/life balance. Smarte Carte is a global provider of travel and leisure infrastructure solutions, serving major airports, transportation hubs, entertainment destinations, retail locations, resorts, and fitness centers across North America, Europe, the Middle East, and Asia‑Pacific. For more than 50 years, the company has partnered with over 3,500 world‑class venues to deliver convenient, reliable services used by millions of people each year. The portfolio includes luggage carts, smart locker systems, mobility rentals (ECVs, wheelchairs, and strollers), massage chairs, medallion collectibles, and a variety of guest and passenger services designed to enhance the visitor experience. Smarte Carte prides itself on having a diverse and inclusive workforce and is focused on being environmentally responsible by owning/operating recyclable equipment and reducing its carbon footprint.

Responsibilities

• Transport carts from high return areas to high rental areas to ensure that carts are always available to customers.
• Perform routine maintenance and cleaning of carts and cart management units.
• Return loose carts to designated areas.
• Learn and practice safe work habits thus assuring safety to self, co‑workers, airport property, passengers and visitors.
• Maintain good communication and cooperation with other employees and facility management.
• Perform jobs in an honest, reliable, and professional manner.
• Provide courteous service in assisting customers.
• Other duties assigned by management.

Requirements

• Six months successful work experience (unless currently a student).
• Excellent customer service and verbal communication skills.
• Ability to obtain an airport badge required.
• Valid driver’s license required.
• A positive attitude and willingness to learn.

Physical Requirements

• Lift up to 75 lbs to waist height.
• Push/pull 75–100 lbs to move 15 carts simultaneously.
• Walk and stand for the duration of the shift.

Pay

$17.50 per hour. In addition, this position is eligible for a $10 per month cellular phone allowance.

Schedule

Must be available nights, weekends, and holidays. Full‑time position.

Benefits

• Group Health Insurance (Medical & Dental)
• Company Paid Life Insurance
• Company Paid Short‑Term Disability
• Matching 401(k)
• Paid Time Off
• Paid Holidays
• Wellness Reimbursement Program
• Free parking for all applicants