Carrollton - McIntosh Plaza Career Fair!! Friday, July 10th 11AM-3PM

Responsibilities

• Proactively greet and engage customers warmly and with a smile.
• Support the store to meet or exceed its customer service goals.
• Handle each customer transaction in a professional and friendly manner.
• Thank each customer by name following a purchase.
• Offer assistance to the customer proactively and without prompt.
• Use suggestive selling techniques with all customers.
• Meet or exceed solicitation goal for Belk credit Rewards program.
• Meet or exceed Clienteling goals, where applicable.
• Understand Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com.
• Use Mobile Devices to complete a sale (where applicable).
• Use Digital Computer-based Point-of-Sale and other digital technology to enhance the customer shopping experience.
• Use the Belk App and inform customers about the Belk App to enhance their shopping experience.
• Use the Belk website to look up merchandise and complete in-store orders for customers.
• Meet or exceed personal sales per hour goals.
• Increase units sold per transaction by recommending products to customers.
• Identify and reduce shrinkage in area.
• Work professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.
• Maintain Belk professional dress standards and appearance.
• Maintain floor and stock areas consistent with store standards.
• Support the Operations Team to ensure new merchandise is unpacked and displayed in a timely manner and stored in a place that does not obstruct customer access to the department.
• Follow the ROCC the Dock process.
• Ensure timely set-up including signage for promotional events.
• Follow procedures for all systems including counts, markdowns, re-tickets and inventory control.
• Comply with store policies including, but not limited to those concerning attendance and tardiness.
• Accept additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager.
• Assist Operations teams with all non-sell duties as assigned by Sales Team Manager.

Qualifications

No education requirement. Experience in retail preferred.

Skills

• Excellent communication skills.
• Ability to use and learn industry technology (preferred).

Physical Requirements

• Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone and other related business equipment.
• Hand manipulation to remove sensor tags.
• Ability to push / pull 100-500 pounds when moving stock carts.