Carrier Supervisor / Carrier Manager

As Food Supply Chain Experts and one of the world's largest food-grade logistics companies, McLane Global relies on the efficiency of its fulfillment centers and transportation services. We consider all our warehouses and related services to be systematic and operate with a customer-centric mentality. To deliver on our promise to customers, we rely on exceptionally talented, bright, and committed people. We cultivate and embrace a diverse employee population and recognize that people with diverse backgrounds, experiences, and perspectives fuel our growth and enrich our global culture.

Responsibilities

• Set goals and monitor KPIs for carrier network growth, lane coverage, margin, and on-time performance.
• Conduct quarterly business reviews (QBRs) with each carrier to evaluate performance and service trends.
• Resolve escalated carrier or service issues.
• Source, qualify, and onboard new asset-based carriers to reduce reliance on the brokered network.
• Execute broker/carrier agreements and manage onboarding documentation (insurance, authority, W-9, safety packet).
• Negotiate and establish base rates, fuel surcharges, and accessorial schedules by lane.
• Build long-term, direct carrier partnerships to improve service and cost control.
• Ensure onboarded carriers are load-ready across required systems (TMS, rate tables, compliance tracking).
• Monitor ongoing carrier compliance (insurance, safety ratings, authority, CSA scores).
• Collaborate with sales and operations to align lane rates with customer commitments.
• Track freight market trends and adjust rate strategy to protect margin.

Requirements

• Bachelor's degree in Business, Logistics, Supply Chain, or related field (preferred).
• 3-6+ years of experience in carrier sales, carrier management, or freight brokerage.
• Experience in managed transportation, overseeing contracted carrier relationships governed by set rate schedules (base, fuel surcharge, accessorials).
• Demonstrated ability to build processes from the ground up in a leaner, less tech-supported environment.
• Experience negotiating and onboarding asset-based carriers (preferred).
• Strong negotiation, relationship-building, and communication skills.
• Working knowledge of TMS platforms and freight market/rate dynamics.

Benefits

• Competitive base compensation plus performance bonus opportunity.
• Full Benefits including Medical, Dental, and Vision effective on the first day of employment.
• 401(k) with Employer Match (quarterly enrollment).
• Paid Holidays (no waiting period to receive holiday pay).
• Paid vacation, personal, and sick days effective on the first day of employment.

All offers are contingent upon passing a background check and drug screening. No company visa sponsorships.