Carrier Sales Representative

Job Summary

BM2 Freight Services, Inc. is searching for a full-time Carrier Sales Representative to work at our Corporate Office in Covington, KY. Carrier Sales Representatives (CSR) will be responsible for vetting, negotiating, booking, dispatching, and managing a portfolio of carrier relationships. CSRs' priority focus is to build strong carrier relationships with network providers to ensure coverage for BM2 customer freight. They will have the expectation to maintain a minimum of 5 carrier relationships that complete 10 or more monthly shipments and cover a minimum of 200 shipments a month.

Carrier Sales Representative responsibilities

• Collaborates with Carrier Sales Team Leads & Carrier Sales Manager to cover unassigned shipments for their perspective team.
• Engages with carriers daily via phone with the expectation of having 2.5 hours of talk time daily.
• CSRs will be assigned coverage responsibilities by the Carrier Sales Team Lead and will have ownership in ensuring coverage for all assigned shipments.
• The Carrier Sales team will work together to ensure freight is being covered in advance with the priority focus of hitting 80% prebooked for the following day.
• CSRs have the weekly expectation of covering 50 shipments and will be fully accountable for the shipments they cover, ensuring excellent customer/carrier service for BM2 clients. They will be directly responsible for dispatching each shipment they cover and follow the BM2 standard protocols.
• Carriers Sales Representatives will understand the Carrier Sales Department goals and work together with co-workers to help achieve the team goals.
• Carriers Sales Representatives must maintain the four core principles of the BM2 culture: Win the Day, Professionalism, Excellence Only, and Trust the Process.
• Performs other duties as requested.

Requirements

• Excellent verbal and written communication skills.
• Excellent attention to detail.
• Strong communication skills.
• Strong typing and general computer skills.
• Ability to work in a fast-paced noisy environment.
• Ability to manage multiple phone calls, while prioritizing by urgency.
• Ability to handle stressful situations in a professional and calm manner.
• Ability to work well with co-workers.
• Ability to prioritize tasks quickly, while delegating tasks in an appropriate manner.
• Ability to limit distractions to accomplish tasks as needed.

Benefits

• $45,000 - $50,000 base salary + commission
• Paid parking
• Monday – Friday 8 AM - 5 PM weekly schedule
• Opportunities for advancement
• On-site pantry and restaurants
• Eligible for full health benefits after 30 days of employment (medical, dental, & vision)
• Eligible for 401k contribution after 90 days employment (with company matching program)
• 4 weeks paid maternity/paternity leave