Carpenter - Field Technician
Pella Windows and Doors | Gunton Corporation · Cleveland, OH · 4 mo ago
ManagementFull-time
General Responsibilities
- Accurately measure jobs with accurate sizing, wall thickness, and materials.
- Manage installation productivity, quality, and installation process guidelines by visiting jobs in progress and rating the Pella Installation teams by completing the Installation Process Inspection Form
- Participate as a Shadow Trainer for new Gunton employees
- Oversee product application, installation, and measuring training of new Retail Replacement Sales Representatives
- Enforce all OSHA and company safety guidelines
- Assist Installation Manager in Accounts Receivable Management
- Resolve installation-related customer complaints regardless of the origin. Utilize professional customer service skills to defuse emotional situations
Qualifications
- A valid driver's license with four points or less during the last three years
- Construction background with window and door replacement experience
- Prior to 5 years of hands-on construction experience or an equivalent of a technical degree
- Previous construction management experience
- Computer literate