Carpenter (Custom Sauna Installation Specialist)

Duties/Responsibilities

• Install, repair, and maintain custom and traditional sauna cabins and related equipment, ensuring all work meets high safety and functional standards.
• Troubleshoot and resolve technical or mechanical issues to guarantee customer satisfaction.
• Work independently at customer homes and businesses, acting as a trusted sauna installation expert.
• Communicate directly with customers to establish clear timelines and ensure their needs and expectations are met.
• Manage sauna installation projects from start to finish, collaborating with sales, logistics, and other departments to ensure timely delivery and on-schedule installations.
• Provide ongoing communication with internal teams to keep projects on track and aligned with customer requirements.
• Manage nationwide travel arrangements, including airfare, ground transportation, hotel, and meals, to ensure efficient travel for installations across various locations.
• Procure and maintain the necessary tools and equipment for installations, ensuring they are in good working condition and readily available for each project.
• Manage project costs and timelines to maintain the team's overall profitability, ensuring efficient use of resources while meeting installation deadlines.

Requirements

• Ability and willingness to travel up to 50% of the time for nationwide installations.
• Comfortable with extended travel periods and flexible scheduling, including working irregular days and hours to accommodate customer availability.
• 3+ years of proven experience in carpentry, woodworking, and using hand tools for construction and installation projects, including power tools and measuring devices.
• Prior experience in construction, remodeling, carpentry, or residential home improvement projects is required.
• Basic knowledge of electrical systems and components (e.g., wiring, lighting, heating elements).
• Strong organizational skills with the ability to manage installations independently from start to finish, ensuring quality and timeliness.
• Represent Sunlighten professionally, honestly, and ethically in all business matters and interactions.
• Excellent communication skills to effectively manage customer expectations, explain technical details, and provide top-notch service.
• Strong attention to detail to ensure quality installations and strict adherence to safety standards.

Benefits

• Competitive annual salary of $60,000
• Competitive Paid Time Off Policy + Paid Holidays + Floating Holidays
• Fully Equipped Fitness Center
• On-Site Free Lunch Program featuring a James-Beard Award Winning Chef
• Health (HSA & FSA Options), Dental, and Vision Insurance
• 401(k) with company contributions
• Profit Sharing
• Life and Short-Term Disability Insurance
• Professional Development and Tuition Reimbursement
• Associate Discounts on Saunas, Spa Products and Day Spa Services