Cargo Agent - Kona - FT $5k SignOn Bonus

Cargo Agent

Hawaiian Airlines is seeking a Cargo Agent to join our team. This position is union-represented and requires attention to detail, physical capability, and strong customer service skills.

• Cargo Acceptance & Documentation
• Prepares and processes airway bills, cargo manifests, and other required documentation for domestic and international shipments.
• Safely sets up, sorts, stores, and moves cargo using forklifts, pallet jacks, and other handling equipment.
• Buils up and breaks down Unit Load Devices (ULDs) for aircraft loading and unloading.
• Performs marshalling, loading, and unloading of freighter aircraft, ensuring safe and efficient cargo transfer.
• Delivers and retrieves cargo from aircraft gates and designated areas.
• Prepares and submits U.S. Customs documentation for import/export cargo.
• Clears cargo through U.S. Customs and other regulatory agencies as required, including agriculture inspections.
• Provides accurate and timely information to customers regarding cargo services, customs requirements, and shipment status.
• Assists with inquiries related to cargo claims and service issues.
• Accounts for charge transactions related to interisland, domestic, and international shipments.
• Audits daily transactions including OA (Other Airline) transfers and electronic payment checks to ensure accuracy.
• Performs clerical duties such as data entry, filing, and recordkeeping.
• Supports operational reporting and assists with administrative tasks as assigned.
• Adheres to all safety protocols and operational procedures to ensure a secure working environment.

Additional Details

• Body piercing and tongue piercing shall not be exposed while performing job duties and must be covered at all times by a uniform piece or removed.
• Nose, lip, eyebrow, and cheek piercings or rings are not permitted under any circumstance.
• Ear gauge piercing is not allowed.

Required Job-Specific Experience, Education & Skills

• Willing and able to train and pass forklift certification.
• Willing and able to learn and operate a computerized cargo system.
• Ability to complete Hazardous Material training.
• Ability to consistently lift up to 70lbs unassisted.
• Ability to bend, stoop, squat, reach and grasp.
• Ability to demonstrate good customer relations skills.
• Ability to work under pressure with the public and all levels of employees.
• Valid unexpired driver’s license issued by a US state, a US territory or the District of Columbia.
• Flexible to work varied shifts including nights, weekends, and holidays.
• Ability to obtain USPS Mail Handling Certification.
• Ability to obtain airport security clearance.
• Ability to communicate in English.
• High school diploma or equivalent.
• Minimum age of 18.
• Authorized to work in the U.S.

Job-Specific Leadership Expectations

• Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

Pay Details

Starting Rate USD $16.24/Hr. Pay Details
Sign-On Bonus Available To External Candidates Only
$2,500 paid out after 60 days
$2,500 paid out after 6 months
Total Rewards
Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Annual bonus plans
Generous holiday and paid time off
For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

Regulatory Information

Equal Employment Opportunity Policy Statement
It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.

Government Contractor & Department of Transportation (DOT) Regulations

All applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.

Apply by 7:00 PM Pacific Time on 7/31/2026

FLSA Status Non-Exempt
Employment Type Full-Time
Requisition Type Frontline Regular/Temporary
Regular Location Kona a Y - T2